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Retail Customer Service Representative

2 months ago

Santee, California, United States American Retail Services Full time
Job Overview

The Retail Customer Service Associate plays a vital role in delivering exceptional service to our valued customers. This position involves managing transactions at the cash register, welcoming patrons, assisting with fuel services, and performing light maintenance tasks as required.


KEY RESPONSIBILITIES
  • Deliver courteous and efficient service to all customers
  • Welcome and assist customers with their needs
  • Manage cash register operations for store and fuel purchases
  • Ensure accurate handling of cash, tobacco products, and lottery tickets during shifts
  • Verify product expiration dates and maintain product displays
  • Adhere to safety protocols and operational procedures

QUALIFICATIONS
  • Availability to work weekends during night shifts
  • Proficient in cash handling and financial transactions
  • Strong attention to detail and accuracy
  • Excellent verbal and written communication abilities
  • Outstanding customer service skills
  • Able to effectively engage with customers and team members
  • Self-motivated and capable of working independently
  • Basic mathematical skills for counting and recording transactions

PHYSICAL REQUIREMENTS
  • Ability to stand and walk for extended periods
  • Regularly lift and move items weighing 20-50 pounds
  • Comfortable working in a retail environment
  • Maintain a professional appearance and adhere to dress code standards
  • Exhibit a friendly and professional demeanor towards customers and colleagues
  • Exposure to fuel and oil products in a fast-paced setting