Sales Support Specialist
3 weeks ago
Sales Support
Schedule – Onsite Monday through Friday - $23/hr. - $25/hr.
Interface with sales team, customers to support sales activities of secondary packaging machinery and its after-sales support activities. Collaborate with Sales Representatives, Managers, and team members to support sales activities.
Essential Functions and Responsibilities
A. Internal Duties & Responsibilities
- Create product matrix for new opportunities in English and Japanese.
- Develop documentation for corporate office quotations in Japanese.
- Translate documents and drawings from English to Japanese and Japanese to English.
- Enter data into Sage.
- Download sales data from Kintone and edit for presentation.
- Prepare sales meeting presentation materials with PowerPoint.
- Arrange shipping of product samples to Japan.
- Revise spec sheet template.
- Troubleshoot and resolve issues.
2. Communication / Interface
- Work with Sales Representatives, Managers, and Sales Support Team Members to support sales activities.
- Communicate with Sales Representatives to follow up and update sales data.
- Coordinate with Sales Representatives, Managers, and Sales Support Team Members to support trade shows and events.
- Communicate with headquarters, accounting, personnel, IT, etc., as necessary.
- Communicate with customers to follow up on Sales Representative activities.
- Communicate with suppliers to create sample packaging materials.
Qualifications
- Associate degree or equivalent (Bachelor's degree preferred).
- Office/Admin work experience preferred.
- Fluent/Business level in English.
- Japanese skill required (read and write), oral communication skill not required but helpful.
- Excellent communication skills (written and verbal).
- Proficient in Microsoft Office, especially Word and Excel.
- ERP system experience a plus.
- Logistics experience a plus (import/export).
- Inventory management experience a plus.
- Travel: 0-10% (possibly once a year).
- Authorized to work in the United States.
PMI Kyoto Packaging Systems Inc.
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