Sales Support Specialist

3 weeks ago


Elk Grove Village, Illinois, United States PMI Kyoto Packaging Systems Inc Full time
Job Description

Sales Support

Schedule – Onsite Monday through Friday - $23/hr. - $25/hr.

Interface with sales team, customers to support sales activities of secondary packaging machinery and its after-sales support activities. Collaborate with Sales Representatives, Managers, and team members to support sales activities.

Essential Functions and Responsibilities

A. Internal Duties & Responsibilities

  • Create product matrix for new opportunities in English and Japanese.
  • Develop documentation for corporate office quotations in Japanese.
  • Translate documents and drawings from English to Japanese and Japanese to English.
  • Enter data into Sage.
  • Download sales data from Kintone and edit for presentation.
  • Prepare sales meeting presentation materials with PowerPoint.
  • Arrange shipping of product samples to Japan.
  • Revise spec sheet template.
  • Troubleshoot and resolve issues.

2. Communication / Interface

  • Work with Sales Representatives, Managers, and Sales Support Team Members to support sales activities.
  • Communicate with Sales Representatives to follow up and update sales data.
  • Coordinate with Sales Representatives, Managers, and Sales Support Team Members to support trade shows and events.
  • Communicate with headquarters, accounting, personnel, IT, etc., as necessary.
  • Communicate with customers to follow up on Sales Representative activities.
  • Communicate with suppliers to create sample packaging materials.

Qualifications

  • Associate degree or equivalent (Bachelor's degree preferred).
  • Office/Admin work experience preferred.
  • Fluent/Business level in English.
  • Japanese skill required (read and write), oral communication skill not required but helpful.
  • Excellent communication skills (written and verbal).
  • Proficient in Microsoft Office, especially Word and Excel.
  • ERP system experience a plus.
  • Logistics experience a plus (import/export).
  • Inventory management experience a plus.
  • Travel: 0-10% (possibly once a year).
  • Authorized to work in the United States.

PMI Kyoto Packaging Systems Inc.



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