Executive Director of Aquatic Operations

2 weeks ago


Wheaton, Illinois, United States Bear Paddle Services Full time
About the Role

Bear Paddle Services is a leading provider of swim lessons, and we're seeking a highly skilled and experienced individual to fill the role of Executive Director of Aquatic Operations. As a key member of our management team, you will be responsible for the overall success of our swim school, driving financial growth, and ensuring the highest quality of service to our customers.

Key Responsibilities
  • Leadership and Management: Lead and manage a team of 20-25 employees, fostering a culture of growth and development.
  • Operational Excellence: Oversee daily operations, ensuring the quality and success of our swim school.
  • Customer Service and Engagement: Work closely with staff to monitor student progress, customer satisfaction, and engagement.
Secondary Responsibilities
  • Talent Acquisition and Development: Hire and train staff to ensure the highest standards of service.
  • Facility and Water Safety: Uphold safety standards by completing daily checklists and ensuring a safe environment for our customers.
What We Offer
  • Competitive Salary
  • Benefits Package
  • 401k
  • PTO and Sick Time
  • Career Growth Opportunities
Requirements
  • Education: High school diploma or equivalent required; Bachelor's Degree preferred.
  • Experience: 2+ years of management experience preferred.
  • Aquatic Background: Not required, but a plus.


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