ServiceNow TSM Architect

1 month ago


Reston, Virginia, United States Infosys Full time
Job Description

Job Title: ServiceNow TSM Architect

Job Summary:

We are seeking a highly skilled ServiceNow TSM Architect to join our team at Infosys. The successful candidate will be responsible for defining, designing, developing, and implementing Telecom technical products within the project.

Key Responsibilities:

  • Define and design Telecom technical products within the project scope.
  • Develop and implement Telecom technical products using ServiceNow.
  • Drive the technical product definition scope through the development lifecycle.
  • Prioritize developments, develop plans and roadmaps, and use skills in domain, product management, and stakeholder management.
  • Lead a multi-disciplinary team to design, develop, test, release, and potentially operate technical products.
  • Work autonomously, setting direction and prioritization for teams, and communicating to stakeholders and dependent teams.
  • Collaborate with other ServiceNow consultants to develop solutions and handle general updates and configuration changes/requests.
  • Guide teams to achieve customer requirements and ensure compliance to best practices.
  • Develop effective communication and client interfacing skills.

Requirements:

  • Extensive technical design expertise of Service Assurance, Network Assurance, ITSM, Monitoring, CSM, and Customer Service Portal capabilities.
  • Experience or solid understanding of ServiceNow TSM/CSM/ITSM implementation in Telecom domain.
  • Strong skills in domain, product management, and stakeholder management.
  • Ability to work in large programs and own a product which is part of a wider portfolio.
  • Demonstrable ability to understand and resolve conflicting priorities with other products.

About Us:

Infosys is a global leader in consulting, technology, and next-generation services. We help clients navigate their digital transformation through a unique blend of business acumen and deep industry expertise. Our team is passionate about delivering innovative solutions that drive business value and growth.


  • ServiceNow Architect

    1 month ago


    Reston, Virginia, United States Seneca Resources Full time

    Job Title: ServiceNow ArchitectLocation: RemoteClearance Requirements: NoneJob Type: Full-timePay Rate: $95 to 100/hourJob Description:We are seeking a highly skilled ServiceNow Architect to join our team at Seneca Resources. As a ServiceNow Architect, you will be responsible for designing and implementing ServiceNow solutions that meet the needs of our...

  • ServiceNow Architect

    4 weeks ago


    Reston, Virginia, United States 7-Eleven Full time

    Job Title: Senior Solution ArchitectAs a Senior Solution Architect at 7-Eleven, you will play a key role in shaping the company's technology strategy and driving innovation. Your expertise in ServiceNow architecture and implementation will be instrumental in delivering cutting-edge solutions that meet the business's needs.Key Responsibilities:Collaborate...

  • ServiceNow Architect

    4 weeks ago


    Reston, Virginia, United States Sparks Group Full time

    Job Summary:As a ServiceNow Architect at Sparks Group, you will play a critical role in leading the design, implementation, and delivery of complex ServiceNow solutions. You will collaborate with clients, internal stakeholders, and development teams to drive requirements definition, create shared understanding of business processes, and design robust and...


  • Reston, Virginia, United States GlideFast Consulting Full time

    Job Title: ServiceNow Platform ArchitectAbout the Role:We are seeking a highly skilled ServiceNow Platform Architect to join our team at GlideFast Consulting. As a key member of our team, you will be responsible for designing and implementing technical solutions on the ServiceNow platform to support our internal teams.Key Responsibilities:Design and...


  • Reston, Virginia, United States ICF Full time

    Job SummaryWe are seeking a highly skilled Senior ServiceNow Architect to join our team at ICF. As a Senior ServiceNow Architect, you will be responsible for leading the design, implementation, and delivery of complex and innovative ServiceNow and cross-technology solutions. This role combines deep technical expertise with leadership capabilities to drive...


  • Reston, Virginia, United States Intact Technology Full time

    ServiceNow Solutions ArchitectWe are seeking a highly skilled ServiceNow Solutions Architect to join our team at Intact Technology. As a ServiceNow Solutions Architect, you will be responsible for designing, developing, and implementing ServiceNow solutions for large enterprise customers.Key Responsibilities:Partner with Project Manager to ensure Intact...


  • Reston, Virginia, United States Peraton Full time

    ServiceNow Architect SMEThis role involves collaborating with stakeholders to understand requirements, creating architectural designs, and ensuring the platform's scalability, security, and performance.The ideal candidate will support the Department of Homeland Security (DHS)/ Transportation Security Administration (TSA) customer.Key Responsibilities:Lead...


  • Reston, Virginia, United States Intact Technology Full time

    ServiceNow Solutions ArchitectIntact Technology is seeking a highly skilled ServiceNow Solutions Architect to join our team. As a key member of our architecture team, you will be responsible for designing, developing, and implementing ServiceNow solutions for large enterprise customers.The ideal candidate will have a deep understanding of the ServiceNow...


  • Reston, Virginia, United States Seneca Resources Full time

    Job Title: ServiceNow Architect PositionLocation: RemoteClearance Requirements: NAReq type: Only W2 (No C2C)Position Status: Full TimePay Rate: $95 to 100/hrRequired Qualifications:8+ years of experience implementing or architecting ServiceNow solutionsServiceNow Certified System AdministratorServiceNow Certified Application DeveloperCertified in two or more...


  • Reston, Virginia, United States Hireteq Solutions Inc. Full time

    Job Title: ServiceNow ITOM ArchitectLocation: RemoteDuration: Direct HireJob Description:At Hireteq Solutions Inc., we offer a flexible/hybrid model of 3 days onsite and 2 days remote (onsite Tuesdays, Wednesdays and a third day unique to each team or employee). Primary Responsibilities• Develop and implement the strategy and design of ServiceNow ITOM,...


  • Reston, Virginia, United States Sky Solutions Full time

    Transforming Digital Experiences with ServiceNowSky Solutions, LLC is a pioneering digital transformation firm empowering leading organizations in the Financial Services and Healthcare sectors. We are seeking a highly skilled ServiceNow Developer/Architect with extensive experience in developing and architecting ServiceNow solutions for federal clients.Key...


  • Reston, Virginia, United States Tata Consultancy Services Full time

    Job SummaryWe are seeking a highly skilled Technical Solutions Architect to join our team at Tata Consultancy Services. The ideal candidate will have a strong background in ServiceNow, RHPAM, AWS, and Telecom Domain, with expertise in Java, React, and NextJS.Key ResponsibilitiesAnalyze and optimize existing RHPAM process flowsDevelop automation for migrating...


  • Reston, Virginia, United States Talent Groups Full time

    Job DescriptionPosition Summary:The ServiceNow ITSM Architect is a technical and thought leader responsible for the overall ServiceNow architecture and deployment strategy as it relates to designing, building, configuring and deploying business capability through ServiceNow solutions. The position involves mentoring a small team of ServiceNow Administrators...


  • Reston, Virginia, United States Planet Technology Full time

    Planet Technology is seeking a skilled ServiceNow Architect to lead the implementation of a federal government project. This role requires a strong background in ServiceNow development and experience with creating and managing applications.The ideal candidate will have 7+ years of ServiceNow development experience, excellent communication skills, and the...


  • Reston, Virginia, United States Planet Technology Full time

    ServiceNow Architect OpportunityPlanet Technology is seeking a skilled ServiceNow Architect to lead the implementation of our client's federal government ServiceNow project. As a key member of our team, you will be responsible for designing and developing a robust ServiceNow solution that meets the client's needs.Key ResponsibilitiesDesign and implement...


  • Reston, Virginia, United States STAND 8 Technology Services Full time

    Job Title: ServiceNow HAM Pro Architect / Sr DeveloperSTAND 8 Technology Services is seeking a highly skilled ServiceNow HAM Pro Architect / Sr Developer to join our team. As a technical leader, you will be responsible for the architecture, design, and delivery of the HAM Pro solution on the ServiceNow platform.Key Responsibilities:Perform architecture,...


  • Reston, Virginia, United States Alldus Full time

    Senior ServiceNow DeveloperAlldus is seeking an experienced ServiceNow Developer with Secret Clearance or above to work hands-on in the ServiceNow platform on innovative projects with the Federal/Government sector.Key Responsibilities:Collaborate closely with a team of professionals within the ServiceNow Development team & the ServiceNow ArchitectUtilize...


  • Reston, Virginia, United States Micasa Global Full time

    Role: ServiceNow ArchitectLocation: Hybrid onsiteOpen for USC & GC onlyFull time EmploymentRequired Qualifications:Education: BS/BA in related fieldExperience: Ten (10) or more years' work experienceServiceNow Expertise: Seven (7) or more years' experience in the administration, configuration, or implementation of the ServiceNow platform or...


  • Reston, Virginia, United States ICF Full time

    We are seeking a highly skilled Senior ServiceNow Developer to join our team at ICF. As a key member of our Digital Modernization and Experience Group, you will play a pivotal role in designing and deploying ServiceNow solutions for our clients.Key Responsibilities:Lead the design and implementation of ServiceNow solutions that meet specific business...


  • Reston, Virginia, United States Q1 Technologies, Inc. Full time

    Job Title: Technical ArchitectJob Summary:We are seeking a highly skilled Technical Architect to join our team at Q1 Technologies, Inc. The ideal candidate will have extensive experience with ServiceNow platform, specifically with HRSD module and EC Pro.Key Responsibilities:1. Design and implement ServiceNow solutions, focusing on user experience, HRSD, and...