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ServiceNow Solutions Architect

1 month ago

Reston, Virginia, United States Intact Technology Full time

ServiceNow Solutions Architect

Intact Technology is seeking a highly skilled ServiceNow Solutions Architect to join our team. As a key member of our architecture team, you will be responsible for designing, developing, and implementing ServiceNow solutions for large enterprise customers.

The ideal candidate will have a deep understanding of the ServiceNow platform and experience in developing and implementing systems using Agile/Scrum methodology. You will be responsible for guiding the implementation of solution, providing guidelines, guardrails, and direction to the team.

We are looking for a candidate who is passionate about delivering the best outcomes for our customers and has a strong customer relationship skills. If you are a doer, maker, creator, thinker, and creative problem solver, we want to hear from you.

Responsibilities:

  • Partner with Project Manager to ensure Intact delivery of expected client outcomes with outstanding customer satisfaction.
  • Accountable for all aspects of the technical solution, including overall solution architecture, best practice configuration of the ServiceNow modules, and integration analysis and design.
  • Provides guidelines, guardrails, and direction in implementation of solution.
  • Supports presales solutioning efforts, and reviews statements of work.
  • Participates in the development of estimating models, standard workplans / resource plans, and reusable assets to improve consistency of delivery.
  • Mentors and develops more junior technical staff.
  • Participates in the recruiting and hiring process for technical staff.
  • Networking with peers on technical matters, design prototypes, system designs and enterprise-wide research projects.
  • Provide hands-on development, when necessary.

Requirements:

  • Minimum 8 -10 years of ServiceNow development and / or solution architecture.
  • Broad and deep knowledge and understanding of the ServiceNow platform.
  • Deep knowledge and expertise in 1-2 ServiceNow product areas.
  • Experience developing and implementing systems using Agile/Scrum methodology.
  • Micro-services architecture knowledge, enterprise integration patterns.
  • Ability to design, architect and configure multiple applications / modules in the ServiceNow platform as we all as to design, architect and configure complex integrations between ServiceNow and third-party applications.
  • Minimum 8 or more major module implementations in the last 3 years, last 2 in Architect role.
  • Ideal candidate would possess a CSA, CAD and a minimum of 2 Certified Implementation Specialist (CIS) certifications and 5 micro-certifications (or would acquire these certifications within 6 months of hire).
  • Ideal candidate also possesses a CMA / CTA (preferred).
  • Strong communication and customer relationship skills and the ability to adjust for audience appropriately.

Benefits:

  • Ongoing personal and professional development.
  • Unlimited paid time away from work to go on adventures, relax, or recover, plus 12 paid holiday.
  • Company holiday closure December 25th – January 1st.
  • Premium healthcare plans, Medical, Dental, Vision including HSA and FSA options.
  • Qualified 401k Program.
  • Virtual happy hours and other team building events.
  • Wellness Clubs that cater to different interests.

Intact Technology is an Affirmative Action Employer and is committed to providing equal employment opportunities without regard to an individual's race, color, religion, age, gender identification, sexual orientation, veteran status, national origin, or disability.