Restaurant Operations Manager

4 weeks ago


Auburn, Washington, United States Wingstop - FWS Full time
Job Summary

We are seeking a highly motivated and experienced Assistant Manager to join our team at Wingstop - FWS. As an Assistant Manager, you will play a key role in ensuring the success of our restaurant by working closely with the General Manager and team to drive sales, control labor and food costs, and maintain a safe and welcoming environment for our guests.

Key Responsibilities

• Assist the General Manager in meeting store goals and objectives

• Drive operational excellence by managing sales, labor, and food costs during shifts

• Ensure the restaurant environment is safe and welcoming for guests and team members

• Develop positive relationships with team members by understanding and addressing individual motivation, needs, and concerns

• Deliver excellent customer service by acting with a guest-first attitude and connecting with guests

• Assist in recruiting, selecting, orienting, training, assigning, and scheduling team members

• Follow all cash management and cash register policies and ensure proper cash management practices are followed by team members

• Assist the General Manager in tracking inventory, order management, and ensuring accurate record keeping

• Resolve guest issues with efficiency and a positive attitude

• Maintain operational standards and requirements in the restaurant

Requirements

• 2 years of previous food service, retail, or restaurant supervisory experience preferred

• Food Handler Certification required

• 6 months experience using a computer and register (POS) system

• Strong written and verbal communication skills

• Strong interpersonal skills and conflict resolution skills

• Ability to problem solve and learn quickly

• Ability to drive team cohesiveness and represent the culture and views of the brand

Benefits

As a full-time employee, you will be eligible for company benefits such as medical, dental, and vision insurance packages, life insurance, 401k with a 4% match, and paid time off.

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