Front Desk Support Specialist
2 days ago
**Job Summary:** As a Night Auditor at White Lodging, you will play a vital role in ensuring the financial integrity of our hotel operations. You will be responsible for balancing transactions, providing excellent guest service, and maintaining confidentiality of guest and hotel information.
**Key Responsibilities:
- Balance all hotel and restaurant transactions daily, including credit cards, cash, and change funds
- Provide exceptional guest service, responding to emergency situations and resolving guest concerns or complaints
- Maintain the privacy and confidentiality of all guest and hotel information
- Run various audits and reports, recording revenues and statistics accurately
**What We Offer:
- A competitive estimated salary range of $40,000 - $60,000 per year, based on location and experience
- DailyPay option
- Day 1 Medical, Dental, and Vision insurance
- Vacation/Paid Time Off (PTO) with rollover
- Complimentary wellness tools
- Unlimited referral bonuses
- 401(k) with company match
- Hostcare Resources healthcare concierge
- Leadership development
- Tuition reimbursement
- Discounts on hotel rooms, dining, and other travel/entertainment experiences
**Requirements:
- A passion for customer service
- Ability to work independently while supporting hotel operations
- Strong attention to detail and organization skills
- Previous hospitality experience preferred but not required
- Willingness to work nights, weekends, and holidays as necessary
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