Front Desk Support Specialist

2 days ago


Louisville, Kentucky, United States White Lodging Full time

**Job Summary:** As a Night Auditor at White Lodging, you will play a vital role in ensuring the financial integrity of our hotel operations. You will be responsible for balancing transactions, providing excellent guest service, and maintaining confidentiality of guest and hotel information.

**Key Responsibilities:

  • Balance all hotel and restaurant transactions daily, including credit cards, cash, and change funds
  • Provide exceptional guest service, responding to emergency situations and resolving guest concerns or complaints
  • Maintain the privacy and confidentiality of all guest and hotel information
  • Run various audits and reports, recording revenues and statistics accurately

**What We Offer:

  • A competitive estimated salary range of $40,000 - $60,000 per year, based on location and experience
  • DailyPay option
  • Day 1 Medical, Dental, and Vision insurance
  • Vacation/Paid Time Off (PTO) with rollover
  • Complimentary wellness tools
  • Unlimited referral bonuses
  • 401(k) with company match
  • Hostcare Resources healthcare concierge
  • Leadership development
  • Tuition reimbursement
  • Discounts on hotel rooms, dining, and other travel/entertainment experiences

**Requirements:

  • A passion for customer service
  • Ability to work independently while supporting hotel operations
  • Strong attention to detail and organization skills
  • Previous hospitality experience preferred but not required
  • Willingness to work nights, weekends, and holidays as necessary


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