Sales Associate
2 months ago
A leading hardware retailer in the United States, Westlake Ace Hardware operates over 150 neighborhood stores across the country. With a rich history spanning over a century, the company is committed to delivering exceptional customer service and providing a wide range of products to meet the needs of its customers.
Job SummaryThe Sales Associate will play a vital role in ensuring the smooth operation of our stores. Key responsibilities include receiving, stocking, and pricing merchandise, as well as maintaining a clean and organized store environment.
Key Responsibilities- Customer Service:
- Provide exceptional customer service by greeting customers, answering questions, and resolving issues in a timely and professional manner.
- Proactively assist customers in finding products and solving problems.
- Ensure all customer interactions are positive and courteous.
- Store Operations:
- Assist in receiving, checking in, and stocking merchandise throughout the store.
- Maintain back stock levels and ensure accurate inventory management.
- Contribute to daily maintenance, orderliness, and cleanliness of the sales floor, stock room, and outdoor merchandise area.
- Assist with merchandise resets and provide support to Department Specialists as needed.
- Ensure signage is current throughout the store.
- Other Essential Requirements:
- Exhibit and incorporate the company's Core Values into daily decisions and interactions with others.
- Participate in store meetings and contribute to a positive, professional, and safe work environment.
- High School or GED equivalent.
- Formal retail experience preferred.
- Ability to stand, walk, lift (up to 25lbs), and climb.
Competitive compensation package, including benefits and opportunities for growth and development.
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