Senior Associate, Client Service Expert

4 weeks ago


Lake Mary, Florida, United States THE BANK OF NEW YORK MELLON CORPORATION Full time

Unlock your potential in a dynamic role that combines business acumen, technical expertise, and exceptional client service skills. As a Senior Associate, Client Service, you will be part of a high-performing team that drives business growth and delivers innovative solutions to our clients.

Key Responsibilities:

  • Collaborate with external clients to resolve complex day-to-day issues and provide expert guidance on BNY Mellon's products and services.
  • Support clients in addressing and resolving complex operational and technical issues, ensuring timely and effective resolution.
  • Apply advanced problem-solving skills, judgment, and experience to analyze complex information and develop creative solutions.
  • Utilize exceptional communication skills to deliver high-quality service to a specialized client base, building strong relationships and trust.
  • Provide in-depth information on BNY Mellon's services and offerings, leveraging a deep understanding of our business and products.

Requirements:

  • Bachelor's degree in accounting or a related field, or equivalent combination of education and experience.
  • Minimum 2 years of total work experience, with a preference for experience in client services.

About BNY Mellon:

At BNY Mellon, we value diversity, equity, and inclusion. We are committed to creating a workplace that is inclusive, respectful, and supportive of all employees. Our inclusive culture has earned us recognition as one of the Fortune World's Most Admired Companies and a Top for Diversity and Inclusion.

Benefits:

BNY Mellon offers a comprehensive benefits package, including competitive compensation, flexible global resources, and tools for your life's journey. We prioritize your health, foster your personal resilience, and support your financial goals as a valued member of our team.



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