Client Services Expert, Pittsburgh Location

3 weeks ago


Lake Mary, Florida, United States THE BANK OF NEW YORK MELLON CORPORATION Full time

With over years of rich history and industry firsts, BNY Mellon has established itself as a leader in the asset management and banking industry.

As a talented Senior Associate, Client Service, you will be part of a team that empowers you to grow, take risks, experiment and be yourself. This is what drives our company culture, and we are seeking someone to join our Client Services team in Pittsburgh, PA. This role is located in Pittsburgh, PA– Hybrid.

The ideal candidate will have a Bachelors degree in accounting or the equivalent combination of education and experience. Years of total work experience, with a focus on client services, are preferred.

Here are some key responsibilities of the role:

  • Work with external clients to resolve complex day-to-day issues and direct them to appropriate resources at BNY Mellon.
  • Support clients in addressing and resolving complex operational and technical issues and ensuring requests are executed.
  • Apply advanced problem solving skills, judgement, and experience to analyze information.
  • Utilize developed communication skills to deliver high quality service to a specialized client base.
  • Provide individuals at assigned clients information related to BNY Mellon's products and services, representing an array of lines of business and geographies.

The salary range for this role is approximately $85,000 - $110,000 per year, based on location and experience. We offer a highly competitive compensation and benefits package, including flexible global resources and tools for your life's journey. Our culture of excellence and pay-for-performance philosophy prioritizes your health, personal resilience, and financial goals.

At BNY Mellon, we take pride in our inclusive culture and commitment to diversity and inclusion. We have received numerous awards, including Fortune World's Most Admired Companies & Top for Diversity and Inclusion, Bloomberg's Gender Equality Index (GEI), and Human Rights Campaign Foundation's Corporate Equality Index.

BNY Mellon offers a range of benefits, including highly competitive compensation, benefits, and wellbeing programs. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves that can support you and your family through moments that matter.

We are an equal opportunity employer and welcome applications from diverse candidates. Please note that the salary range provided is an estimate and may vary based on individual circumstances. We look forward to receiving your application.



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