Scheduling Coordinator Expert
1 day ago
We are an elite oral surgery practice committed to exceptional care for our patients and first-class service to our referring doctors. Our ideal candidate will be a fun, hardworking, compassionate team player who can help us grow the practice and continue to serve our community with all of their oral surgery needs.
The role of the Scheduling Coordinator is critical in providing exceptional patient care resulting in the best clinical outcomes and meeting the needs of our patients.
Key Responsibilities:- Provides concierge-level customer service while interacting with patients, referring offices, and team members over the phone, in person, or via electronic communication.
- Greets patients and visitors immediately upon arrival with a friendly demeanor.
- Answers the phone promptly with a smile.
- Schedules appointments to optimize patient satisfaction, provider time, and most effective use of exam and treatment rooms.
- Prepares a daily schedule for each provider.
- Prepares patient charts.
- Manages patient flow to reduce patient wait time.
- Assists patients as necessary.
- Maintains reception area in a neat and orderly condition.
- Maintains professional relationship with referring offices.
- Maintains confidentiality of all information in accordance with HIPAA.
- Performs other related duties as assigned.
- High school diploma or equivalent required.
- One year of customer service experience required.
As a valued member of our team, you will enjoy the following benefits:
- Competitive salary ($45,000 - $60,000 per annum)
- Medical, dental, and vision coverage
- Employee Assistance Program (EAP)
- Uniforms/Scrubs provided
- 401(k) Plan w/Company Match
- Health Savings Account (HSA) with HDHP health plans
- Life Insurance
- Paid Vacation (Starting at 2 weeks) and 6 Annual Paid Holidays
- Long and Short Term Disability Plans
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