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Customer Service Representative
2 months ago
We are seeking a skilled and compassionate Receptionist to join our team at Serenity Healthcare, LLC. As a key member of our staff, you will be responsible for providing exceptional customer service and ensuring a positive experience for our clients.
Key Responsibilities- Update and verify customer information upon each visit.
- Help customers feel valued by creating rapport, remembering their names, their interests, and stories.
- Answer questions, address worries, respect boundaries, and be sensitive to each person's individual challenges.
- Ensure positive customer experience by providing support and compassion.
- Rotate through other various office tasks throughout the day.
- High School Diploma/GED.
- Excellent verbal and written communication, basic math skills.
- Proven ability to multitask in a fast-paced environment.
- 1+ year of full-time customer service experience, reception, or personal customer service industry.
- Career Advancement Opportunity.
- Competitive Wages ($19.50 hourly).
- Medical, Vision and Dental Insurance (Serenity Covers 90% of your insurance premium).
- Paid Time Off.
- 10 Major Holidays Off.
- 401k.
- Employee Referral Program.
This is a full-time position working 3 13-hour shifts per week. Office hours are Monday-Friday: 6 am-8 pm, Saturday: 7 am-7 pm. This position is contingent on successfully completing a criminal background check upon hire.
