Guest Services Representative

5 days ago


Superior, United States OCI Hospitality Full time

About Us:Our hotel is proudly operated by OCI Hospitality. The purpose of OCI Hospitality is to Enrich the Lives of Others Through Hospitality. We believe all team members are at their best when they are friendly, flexible, hardworking, and helpful. In our hotels, every position plays an important role in enriching the lives of our team members, our guests, our owners and investors, and the communities we reside in.The Holiday Inn Express Superior We are so glad you are considering us as your future workplace At Holiday Inn Express we have 84 rooms, a fitness center, business center, and an indoor pool. We provide guests with a free breakfast in the morning and so much more We are located within reach of Lake Superior Shores, University of Wisconsin, Canal Park, Spirit Mountain, Fairlawn Mansion & Museum, SS Meteor Maritime Museum, Bong Veterans Historical Center, and Nemadji Golf Course all from the comfort of Superior, Wisconsin.About the Role:Guest Service Representatives are our Directors of First Impressions. From how you answer the phone to how you greet the guest when they arrive, you set the tone for the entirety of the guest's stay. Guest Service Representatives become the go-to person for our guestsasking directions to their room, where to go for dinner, what attractions to visit, directions to the closest car wash, and how about some extra towels and a late checkout? Guest Service Representatives often have multiple tasks at hand between answering phones, checking guests in/out, fulfilling guest requests, communicating with our Maintenance and Housekeeping team members, ensuring that billing and payments are correct, actively ensuring safety and security measures are being met, etc.. Guest Service Representatives must confidently and compassionately respond to guest service issues, taking ownership for the situation and ensuring that our guests are taken care of using the tools and training we support you with.About You:A positive disposition and working well as part of a team is fundamental. Must be able to work flexible hours, including weekends, along with a commitment to dependability. You must be adapt at juggling multiple tasks while retaining your composure and remaining approachable. A genuine spark for making connections with your team members and our guests is paramount. An authentic interest in improving the overall experience for your teammates and guests, through your dedication, proactive communication, innovation, and collaboration is essential.What You Gain: You'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. We believe our greatest and most valuable asset is our people We provide a rewarding, fun and flexible work environment, exciting perks, and an atmosphere designed to encourage and promote career growth within the company. If offered a position the candidate must complete a criminal background check. All employment offers are contingent based on the results of your criminal background check.



  • Superior, United States OCI Hospitality Full time

    Flexible Part-time or Full-time hours availableJob Overview About the Role:Guest Service Representatives are our Directors of First Impressions. From how you answer the phone to how you greet the guest when they arrive, you set the tone for the entirety of the guest's stay. Guest Service Representatives become the go-to person for our guestsasking directions...


  • Superior, United States OCI Hospitality Full time

    About Us: Our hotel is proudly operated by OCI Hospitality. The purpose of OCI Hospitality is to Enrich the Lives of Others Through Hospitality. We believe all team members are at their best when they are friendly, flexible, hardworking, and helpful. In our hotels, every position plays an important role in enriching the lives of our team members, our...


  • Superior, United States ZMC Hotels Full time

    Company Overview We provide the best in hospitality - to our employees and our guests. We offer seasonal work and full-time careers; flexible schedules and steady employment; extra cash or career growth. We hire friendly employees who provide quality service. Job Summary Fast, fun, and friendly are the main characteristics of this position. Checking in...


  • Superior, Wisconsin, United States OCI Hospitality Full time

    About Us:OCI Hospitality is a company that values its team members and guests. We strive to enrich the lives of others through hospitality, and we believe that every position plays a crucial role in achieving this goal.About the Role:The Guest Service Representative is the face of our hotel, responsible for creating a positive first impression for our...


  • Superior, United States Circle K Full time

    Customer Service Representative Opportunity at Circle KAs a Customer Service Representative at Circle K, you will be responsible for providing exceptional customer service and resolving customer issues in a prompt and courteous manner. Your duties will include ringing up sales on the cash register, operating the fuel console and lottery machine, and...


  • Superior, United States U-Haul Full time

    Location: 3015 Tower Ave, Superior, Wisconsin 54880 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional...


  • Superior, United States Randstad Global Capability Center Full time

    Specific Accountabilities Answer phones Visitor Management Photo ID badges and upload picture to WorkDay Name plate requests, input location information in WorkDay Action invoices and Service Now tickets for Workplace Services Elink, SharePoint, Service Now, E-mail response activities Vendor Management Liaison for large moves, weekly moves, additions, and...


  • Superior, United States Randstad Global Capability Center Full time

    Specific Accountabilities Answer phonesVisitor ManagementPhoto ID badges and upload picture to WorkDayName plate requests, input location information in WorkDayAction invoices and Service Now tickets for Workplace ServicesElink, SharePoint, Service Now, E-mail response activitiesVendor ManagementLiaison for large moves, weekly moves, additions, and...


  • Superior, United States Randstad Global Capability Center Full time

    Specific Accountabilities Answer phonesVisitor ManagementPhoto ID badges and upload picture to WorkDayName plate requests, input location information in WorkDayAction invoices and Service Now tickets for Workplace ServicesElink, SharePoint, Service Now, E-mail response activitiesVendor ManagementLiaison for large moves, weekly moves, additions, and...


  • Superior, United States Total Tool Supply, Inc. Full time

    CUSTOMER SERVICE - WEEK DAY SCHEDULE WITH DAYTIME HOURS! Seems too good to be true, right? Not at Total Tool! Our stores are open Monday through Friday from 7am - 5pm which means no weekends or evenings for you. Join our Customer Service team in Superior, WI. THE PERKS DON'T STOP THERE! Interested in a culture built on a foundation of strong core values?...


  • Superior, Wisconsin, United States Valvoline Instant Oil Change Full time

    Job Summary: We are seeking a highly motivated and detail-oriented Medical Services Administrator to join our team at Valvoline Instant Oil Change. As an entry-level Lube Technician, you will play a critical role in ensuring the safety of our guests on the road by providing top-tier customer service while performing preventative maintenance services for...


  • Superior, United States Burger King Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Team Member to join our Burger King team. As a Team Member, you will be responsible for providing exceptional guest service while working closely with our Restaurant Managers and other Team Members to maintain operational standards and procedures.Key Responsibilities:Deliver outstanding...


  • Superior, Colorado, United States Intermountain Health Full time

    Job SummaryThis role is responsible for providing exceptional patient service, ensuring accurate billing and insurance coordination, and resolving issues that impact patient accounts.Key ResponsibilitiesGreets patients, answers phones, takes messages, and provides necessary information while documenting all interactions accurately.Schedules patient...


  • Superior, Colorado, United States SCL Health Full time

    Job Summary:This role is responsible for providing exceptional patient service and ensuring seamless billing and revenue cycle processes within Intermountain's policies and procedures. The ideal candidate will possess excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment.Key Responsibilities: Greet...


  • Superior, United States Family Dollar Full time

    Customer Service Representative at Family DollarAs a valued member of our team, you will be responsible for delivering exceptional customer service, ensuring a positive shopping experience for our customers. Your key responsibilities will include:Greeting customers and assisting them with the selection of merchandiseCompleting cash register transactions and...


  • Superior, Colorado, United States Intermountain Health Full time

    Job SummaryThis position is responsible for ensuring timely and accurate billing, follow-up, and resolution of issues related to patient accounts within Intermountain Health's policies and procedures.Key ResponsibilitiesGreet patients, answer phones, take messages, return calls, and provide necessary information while documenting all interactions accurately...


  • Superior, Colorado, United States Intermountain Health Full time

    Job Summary:This position is responsible for providing exceptional patient service and support in a fast-paced medical office environment. The ideal candidate will have excellent communication skills, a strong attention to detail, and the ability to work effectively in a team setting.Key Responsibilities: Greet patients and visitors, answer phone calls, and...


  • Superior, Colorado, United States Serenity Healthcare, LLC Full time

    About the RoleSerenity Healthcare, LLC is seeking a skilled and compassionate Receptionist to join our team in Superior, CO. As a key member of our clinic, you will play a vital role in providing exceptional customer experience for our patients.Key ResponsibilitiesUpdate and verify patient information upon each visit.Build rapport with patients by creating a...


  • Superior, United States U-Haul Full time

    Job Summary:U-Haul is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, ensuring a seamless rental experience, and promoting U-Haul's products and services.Key Responsibilities:Assist customers with...


  • Superior, WI, United States Randstad Global Capability Center Full time

    Specific Accountabilities Answer phonesVisitor ManagementPhoto ID badges and upload picture to WorkDayName plate requests, input location information in WorkDayAction invoices and Service Now tickets for Workplace ServicesElink, SharePoint, Service Now, E-mail response activitiesVendor ManagementLiaison for large moves, weekly moves, additions, and...