Retail Operations Supervisor

2 weeks ago


Greensboro, United States Buff City Soap Franchise Full time

Retail Operations Supervisor

Full-Time Management Position

At Buff City Soap Franchise, we are dedicated to crafting handmade products that are free from harsh chemicals and enriched with nourishing plant-based ingredients to enhance your skin's well-being. Our products are freshly made in each soap makery every day, using ingredients that are easy to recognize. We are currently looking for a Retail Operations Supervisor.

Role Overview:

This position is pivotal in sustaining a vibrant and positive atmosphere, where client-focused service is consistently prioritized. The Retail Operations Supervisor plays a crucial role in driving store performance, promoting exceptional client service, and ensuring operational excellence to meet or surpass set productivity targets. This individual will oversee and guide the Makery team to fulfill company objectives and will exemplify best practices in all company operations.

Key Responsibilities:

  • Oversee daily operations of the Makery in a dynamic environment.
  • Lead by example in all operational aspects, including creating a client-centric experience and achieving personal sales goals.
  • Maintain a professional and impeccably organized Makery environment.
  • Set clear goals and objectives for team members.
  • Provide coaching, training, and constructive feedback to enhance team performance.
  • Manage and monitor inventory of raw materials, finished products, and supplies.
  • Compile sales reports, maintain inventory, and assist with other managerial functions.
  • Support the Store Manager in managing revenue and expenses.
  • Be available to work evenings and weekends as needed.

Work Schedule:

The ideal candidate should anticipate working five days a week, with a schedule of approximately 40 to 45 hours, depending on employment status.

Qualifications:

  • Preferred college education, though not mandatory.
  • Management and/or sales experience is advantageous.
  • Effective communication skills at all levels.
  • Strong training, motivational, and leadership abilities.

Physical Requirements:

  • Ability to stand and walk for extended periods.
  • Must not be sensitive to various scents and fragrances.
  • Manual dexterity and the ability to lift or assist in lifting items up to 50 lbs.
  • Capability to perform cleaning tasks, including dusting, sweeping, and mopping.


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