Referral Coordinator

4 days ago


Crystal Lake, Illinois, United States Advocate Health Full time
Job Summary:

We are seeking a highly organized and detail-oriented Referral Coordinator to join our team at Advocate Health. In this role, you will be responsible for coordinating the referral process, ensuring timely and accurate communication with patients, physicians, and other healthcare professionals.

Key Responsibilities:
  • Referral Coordination: Collect referrals from medical staff, obtain necessary approvals, and process referrals for patients based on primary care physician orders.
  • Communication: Generate correspondence, make calls, and communicate with patients, physicians, and office staff to ensure smooth referral processing.
  • Documentation: Maintain accurate and up-to-date referral documentation, including tracking systems and filing medical records.
  • Problem-Solving: Identify and resolve issues related to referrals, claims, and eligibility, and communicate with manager and other healthcare professionals as needed.
Requirements:
  • Education: High school diploma or GED required; 3-4 years of experience in a managed care organization, hospital, or physician's office with 1 year of referral experience preferred.
  • Skills: Excellent communication and organizational skills, medical terminology comprehension, and experience with IDX, Windows, and other I.S. systems.
Working Conditions:

This is a full-time position that requires the ability to work independently, handle stress and high workload volumes, and communicate effectively with patients and healthcare professionals.



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