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Tax Office Manager

2 months ago

Fremont, California, United States H&R Block Full time
Job Summary:

As a Multi-Unit Team Leader at H&R Block, you will be responsible for providing leadership and direction to multiple tax offices. This role requires strong people management skills, with the ability to grow and develop associates. You will work closely with the District General Manager to create and implement office-level growth plans and client growth targets. This includes developing local partnerships and managing office community involvement.

Key Responsibilities:

- Manage office staffing, operations, and logistics for multiple offices with support from Associate Team Leaders
- Partner with the District General Manager to create and implement office-level growth plans and client growth targets
- Assist DGM in recruiting and interviewing candidates for tax office associate positions
- Conduct timely performance reviews and partner with Associate Relations Center to resolve associate issues and address performance concerns
- Lead daily team meetings and communicate essential information to tax office associates
- Create associate work schedules across all offices and ensure accurate timekeeping, as well as labor management for associates in all offices

Requirements:

- People management experience, with the demonstrated ability to grow and develop associates
- Demonstrated aptitude for growth plan execution and ability to lead towards growth culture
- Strong decision-making and judgment skills and the ability to function well in a fast-paced environment with minimal supervision
- Strong interpersonal and communication skills, and a customer-centric mindset that seeks to understand and exceed client needs
- Computer proficient with the ability to use MS Office
- Bachelor's degree in a related field, or high school diploma with the equivalent combination of experience

What We Offer:

- Competitive pay and benefits package
- Opportunities for career growth and development
- Collaborative and dynamic work environment
- Recognition and rewards for outstanding performance

About Us:

H&R Block is a leading provider of tax preparation and financial services. We are committed to helping our clients achieve their financial goals and providing a supportive and inclusive work environment for our associates. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.