Administrative Services Manager

1 week ago


Akron, Ohio, United States ETC Techsolutions LLC Full time
Company Overview

ETC TechSolutions LLC is a dynamic Managed Service Provider (MSP) technology company based in Northeast Ohio. We're seeking an experienced Office Manager who thrives in a fast-paced environment.

Job Description

The ideal candidate will oversee administrative activities, manage records and information, plan and maintain work facilities, handle billing, provide administrative assistance to the management team, lead customer communications efforts, and perform general office tasks.

Salary and Benefits

We offer a competitive salary of $55,000 per year, paid holidays and PTO, training and development opportunities, and a supportive and collaborative work environment.

The successful candidate will have exceptional communication, organizational, and problem-solving skills, strong proficiency with Microsoft Office 365, familiarity with HR functions, and experience managing social media platforms.

Key Responsibilities
  • Oversight of administrative activities, ensuring operational efficiency and accuracy.
  • Management of records and information, including employee files, vendor contracts, and office documentation.
  • Planning and maintenance of work facilities, ensuring a clean, organized, and professional work environment.
  • Handling all aspects of billing, including invoicing, accounts receivable, and collections.
  • Providing administrative assistance to the management team, including scheduling, correspondence, and meeting preparation.
  • Leading customer communications efforts, including email campaigns, newsletters, and client updates.
  • Managing the company's social media presence by creating and scheduling posts that promote services, culture, and client success stories.
  • Oversight of HR tasks, including onboarding, maintaining employee records, and coordinating training and development programs.


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