IT Service Delivery Manager
3 weeks ago
Job Title: IT Service Delivery Manager
">About the Job:
">We are seeking an experienced IT Service Delivery Manager to join our team at Apex Systems. In this role, you will be responsible for ensuring the efficient operation of Microsoft 365 services, including Exchange Online, SharePoint Online, Teams, and OneDrive.
">Key Responsibilities:
">">Ensure the efficient operation of Microsoft 365 services, including Exchange Online, SharePoint Online, Teams, and OneDrive.">Monitor and troubleshoot Microsoft 365-related issues.">Develop and maintain documentation for Microsoft 365 configurations, processes, and procedures.">">
Implementation and Migration:
">">Plan and execute the migration of on-premises systems to Microsoft 365 cloud services.">Collaborate with stakeholders to ensure successful deployment and adoption of Microsoft 365 services.">">
Support and Troubleshooting:
">">Provide technical support and troubleshooting for Microsoft 365-related issues.">Resolve incidents and service requests related to Microsoft 365 in a timely manner.">">
Qualifications:
">">Bachelor's degree in Computer Science, Information Technology, or a related field.">Minimum of 3-5 years of experience in IT administration, with a focus on Microsoft 365 services.">">
Estimated Salary: $85,000 - $115,000 per year
">Apex Systems is an equal opportunity employer.
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