Water Safety Expert

2 weeks ago


Ann Arbor, Michigan, United States British Swim School Full time

About the Position

The Customer Experience Specialist, also known as a Deck Ambassador, works poolside at our swim school. This position plays a critical role in providing an excellent customer experience. The ideal candidate will have excellent interpersonal communication and organizational skills, and a responsible and professional demeanor.

Responsibilities

  • Setting up and breaking down the pool deck area before and after each shift
  • Checking water chemistry and temperature prior to swim lessons
  • Welcoming students and parents/guardians to the pool deck area
  • Answering customers' questions about their account, their child's progress, or about the program
  • Assisting swim instructors and managers when needed during swim lessons

Requirements

  • Excellent interpersonal communication and organizational skills
  • Responsible and professional demeanor

Benefits

  • Free uniforms
  • Opportunity for advancement
  • Training & development
],

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