Restaurant Ambassador

9 hours ago


Naples, Florida, United States Waxins Restaurant Full time
Role Summary

We are seeking a skilled and charismatic Restaurant Ambassador to join our team at Waxins Restaurant. As a key member of our front-of-house team, you will be responsible for delivering exceptional guest experiences and ensuring seamless service.

Key Responsibilities
  • Guest Welcome and Seating: Greet guests warmly, make eye contact, and seat them at their own pace, handing them the appropriate menu(s).
  • Communication and Coordination: Communicate with servers and managers regarding table availability, seating of large parties, and special requests to ensure seamless service.
  • Issue Resolution: Handle guest complaints by listening to their concerns, informing a manager, and resolving issues to ensure overall guest satisfaction.
Requirements
  • Communication Skills: Ability to communicate effectively in English, both verbally and in writing.
  • Basic Computer Skills: Familiarity with basic computer systems and software.
  • High-Volume Environment: Ability to work in a fast-paced, high-volume environment with a focus on delivering exceptional guest experiences.

Perks of the Job: Competitive pay, flexible schedules, and opportunities for growth and development.


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