Customer Service Representative

8 hours ago


Costa Mesa, California, United States Hoag Health Network Full time

Job Summary:

We are seeking a highly skilled Customer Service Specialist to join our team at Hoag Health Network. As a key member of our customer service team, you will be responsible for providing exceptional service to our patients and customers.

Key Responsibilities:

  • Provide professional and courteous service to patients and customers via phone, email, and in-person
  • Respond to customer inquiries and resolve issues in a timely and efficient manner
  • Collaborate with healthcare teams to ensure seamless patient care and experience
  • Develop and maintain knowledge of healthcare services and policies
  • Stay up-to-date on industry trends and best practices in customer service

Requirements:

  • High school diploma or equivalent required
  • 1-2 years of customer service experience in a healthcare setting
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Knowledge of healthcare services and policies

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment


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