Assistant Store Manager
9 hours ago
Job Summary:
The Assistant Store Manager is a key member of the store leadership team, responsible for driving sales growth, improving customer satisfaction, and developing a high-performing team. This role requires a strong leader who can motivate and coach employees to deliver exceptional customer service and achieve business objectives.
Key Responsibilities:
- Customer Service: Supervise and coach employees to provide efficient and friendly service at the registers and throughout the store.
- Store Operations: Ensure compliance with personnel policies and procedures, and maintain a safe and clean store environment.
- Team Development: Interview, hire, orient, and train assigned employee group(s), and provide day-to-day direction to include schedules, store goals, and sales and shrinkage targets.
- Merchandising and Marketing: Plan in-store demonstrations, maintain merchandising programs, and communicate with store employees about all merchandising and marketing programs.
- Financial Management: Analyze monthly store reports to evaluate controllable expenses and overall store performance, and address any variance to company standards with an action plan.
- Leadership and Communication: Provide floor employees with day-to-day direction, and communicate with store employees about all merchandising and marketing programs.
Requirements:
- Education: A two-year college degree or equivalent work experience required. A degree in Business Management, Supply Chain/Wholesale Management, or Accounting/Finance strongly preferred.
- Experience: Minimum of four (4) years experience in a retail work environment required. At least two (2) years of management/supervisory experience.
- Skills: Strong planning and organizational skills, ability to think quickly and critically, and excellent leadership and communication skills.
Working Conditions:
The Assistant Store Manager will work a flexible schedule that may include early mornings, late evenings, holidays, and weekends. The ability to work a varied schedule is required.
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