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Service Desk Associate

2 months ago

District Heights, Maryland, United States Planet Fitness Full time
{"Job Title": "Service Desk Associate", "Job Summary": "We are seeking a highly motivated and customer-focused Service Desk Associate to join our team at Planet Fitness. As a Service Desk Associate, you will be responsible for providing exceptional customer service to our members and guests, while also maintaining the cleanliness and organization of our facility.

Responsibilities:

* Greet and assist members and guests with a positive and friendly attitude
* Monitor club access and ensure a safe and secure environment
* Answer questions and handle member and guest complaints in a professional and courteous manner
* Sell memberships and process transactions accurately and efficiently
* Maintain the cleanliness and organization of the facility, including the service desk, locker rooms, and equipment
* Perform other duties as assigned

Requirements:

* High school diploma or equivalent required
* Previous customer service experience preferred
* Basic computer literacy and ability to learn new systems
* Ability to work in a fast-paced environment and multitask effectively
* Positive attitude and strong communication skills

What We Offer:

* Competitive hourly rate
* Opportunities for advancement and professional growth
* A fun and supportive work environment
* Discounts on membership and services

If you are a motivated and customer-focused individual who is passionate about providing exceptional service, we encourage you to apply for this exciting opportunity"}