Front of House Supervisor

9 hours ago


Costa Mesa, California, United States Water Grill South Coast Plaza Full time
Job Summary

We are seeking a highly skilled and experienced Front of House Supervisor to join our team at Water Grill South Coast Plaza. As a key member of our management team, you will be responsible for providing exceptional guest service, leading a team of servers and hosts/hostesses, and ensuring that our restaurant operates at the highest level of efficiency and quality.

Key Responsibilities
  • Lead a team of servers and hosts/hostesses to ensure exceptional guest service and a seamless dining experience
  • Manage the front of house operations, including seating, expediting, and maintaining a clean and organized dining area
  • Develop and implement strategies to improve guest satisfaction and increase sales
  • Collaborate with the management team to achieve business objectives and goals
  • Recruit, train, and develop a high-performing team of servers and hosts/hostesses
  • Maintain a thorough knowledge of menu items, ingredients, and preparation methods
  • Ensure compliance with company policies and procedures, including health and safety regulations
  • Perform other duties as assigned by management
Requirements
  • Minimum of 21 years of age to serve alcoholic beverages with food
  • High school graduate, some college
  • Previous supervisor experience in a fast-paced restaurant environment
  • Food Handler Card
  • Ability to communicate in a satisfactory manner, both verbal and written English
  • Ability to compute basic mathematical calculations
  • Ability to be well organized, maintain concentration, and think clearly when providing service to Guests
  • Ability to focus attention to performance of tasks despite frequent stressful or unusual interruptions
  • Ability to suggestively sell menu items and beverages
  • Ability to converse calmly with irate Guests, co-workers, or supervisors in sometimes tense situations
  • Ability to perform job functions with minimal supervision
  • Ability to work cohesively with co-workers as part of a team
What We Offer
  • Competitive hourly rate $21 - $25 / hour depending on experience
  • Premium benefits, including health, dental, and vision insurance
  • Amazing company culture and opportunities for growth and development
  • Generous dining discount and other perks

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and experienced Front of House Supervisor looking for a new challenge, please submit your application today.


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