Guest Experience Leader

2 weeks ago


Peru, Illinois, United States McDonald's Full time
About the Role

We are seeking a highly motivated and customer-focused Guest Experience Leader to join our team at McDonald's. As a Guest Experience Leader, you will be responsible for creating a welcoming and enjoyable experience for our customers, ensuring that they receive exceptional service and have a positive interaction with our restaurant.

Key Responsibilities
  • Greet customers and communicate with them while ordering
  • Offer help with using the ordering kiosks
  • Assist customers with their orders and ensure they receive their food in a timely manner
  • Handle customer complaints and resolve issues in a professional and courteous manner
  • Work collaboratively with the restaurant team to ensure seamless service and a positive customer experience
Requirements

To be successful in this role, you will need to have excellent communication and interpersonal skills, be able to work in a fast-paced environment, and be able to multitask and prioritize tasks effectively. You will also need to be able to work a variety of shifts, including evenings and weekends.

What We Offer

We offer a competitive hourly wage, opportunities for advancement, and a fun and dynamic work environment. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, we encourage you to apply.



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