Banquet Captain

3 days ago


Charleston, West Virginia, United States Pyramid Global Hospitality Full time
About the Role

We are seeking a highly motivated and experienced Banquet Captain to join our team at Pyramid Global Hospitality. As a Banquet Captain, you will play a key role in ensuring the success of our banquet functions, providing exceptional service to our guests, and contributing to the overall success of our hotel.

Key Responsibilities
  • Event Setup and Execution: Direct the setup and preparation of banquet rooms for functions, including draping tables, setting silverware, folding napkins, and preparing drinks.
  • Service Delivery: Serve food and beverages to guests, remove dishes, glasses, and silverware from tables, and take them to the kitchen.
  • Breakdown and Cleaning: Break down banquet rooms, including bussing tables, putting away dirty linen and centerpieces, and vacuuming.
  • Food and Beverage Preparation: Prepare condiments, brew coffee, and ensure workstations are stocked.
  • Guest Interaction: Explain menu items, cooking methods, and ingredients to guests, take into consideration special requests and dietary issues, and provide general property information.
  • Team Collaboration: Interact with staff in a professional manner, assisting other departments with necessary information and ensuring final quality checks on food and beverage items prior to serving guests.
  • Safety and Quality: Maintain constant awareness of safety issues, address any guest issues promptly, and ensure high-quality service delivery.
Requirements
  • Experience with leading high-volume catering and banquet events.
  • Ability to make meaningful connections with guests and colleagues.
  • Strong communication and problem-solving skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • High school diploma or equivalent required; degree in hospitality or related field preferred.
What We Offer
  • A competitive compensation package, including a salary range of $18.00/Hr. - $22.00/Hr. based on qualifications and experience.
  • A comprehensive benefits package, including health insurance, retirement plans, and paid time off.
  • Opportunities for professional growth and development within a world-class hospitality company.

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