Automotive Service Manager

5 days ago


Santa Ana, California, United States Bridgestone Americas Full time
Job Title: Automotive Service Manager

Bridgestone Retail Operations (BSRO) is a leading provider of tire and auto service solutions in North America. As an Automotive Service Manager, you will play a critical role in delivering exceptional customer experiences and driving business growth.

Key Responsibilities:
  • Lead and manage a team of automotive technicians to ensure high-quality service delivery and customer satisfaction.
  • Develop and implement effective strategies to drive sales growth, improve customer retention, and increase technician productivity.
  • Collaborate with cross-functional teams to ensure seamless execution of business initiatives and achieve company goals.
  • Manage inventory, scheduling, and equipment maintenance to optimize store operations and minimize costs.
  • Provide coaching, training, and development opportunities to team members to enhance their skills and knowledge.
Requirements:
  • 4+ years of experience in automotive service management or a related field.
  • Proven track record of driving sales growth, improving customer satisfaction, and increasing technician productivity.
  • Strong leadership and communication skills, with the ability to motivate and inspire team members.
  • Ability to analyze data, identify trends, and make informed business decisions.
  • Valid automotive driver's license and a clean driving record.
What We Offer:
  • Competitive salary and bonus structure.
  • Opportunities for career growth and professional development.
  • Comprehensive benefits package, including medical, dental, and vision insurance.
  • 401(k) plan with company match.
  • Paid time off and holidays.

Bridgestone Americas is an equal employment opportunity/affirmative action employer. We are committed to diversity, equity, and inclusion in the workplace.



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