Clinical Care Specialist

2 weeks ago

Grand Forks, North Dakota, United States InsideHigherEd Full time
Salary/Position Classification
  • $46,800 - $61,000 Annual, Dependent on Experience, Non-Exempt (Eligible for overtime)
  • Hours per week
  • 100% Remote Work Availability: No
  • Hybrid Work Availability: No
Purpose of Position

The role of the Clinic Nurse is to effectively plan, direct, coordinate, and deliver patient services that ensure high-quality medical care. This position also supports faculty, medical residents, and other staff members in a professional and courteous manner.

Duties & Responsibilities

The Clinic Nurse is responsible for overseeing and executing activities that guarantee quality medical care for patients.

  • Escort patients to examination rooms promptly and courteously.
  • Gather brief medical histories, vital signs, and document all medications and allergies. Contribute to nursing assessments by accurately collecting, reporting, and recording both objective and subjective data.
  • Prepare patients adequately for their visits.
  • Ensure all necessary forms are completed accurately for physical examinations and procedures.
  • Clarify and implement physician directives.
  • Administer care, treatments, and procedures in accordance with established policies and protocols.
  • Document precise information and relay it to the healthcare provider.
  • Communicate and document nursing interventions and patient responses to relevant healthcare team members.
  • Accurately call in and forward prescriptions to pharmacies as per physician orders.
  • Schedule various procedures and appointments with other healthcare providers as needed.
  • Perform specific procedures and assist as required in a professional manner.
  • Maintain cleanliness and stock in examination and procedure rooms.
  • Clean and sterilize medical instruments.

Assist with the daily operations of nursing staff and related administrative tasks.

  • Provide orientation for new resident physicians and nursing staff, as well as other medical trainees.
  • Support the education and training of family medicine resident physicians in clinical procedures in a respectful and timely manner.
  • Assist with telephone triage as necessary.
  • Maintain and restock emergency medical supplies.
  • Contribute to the development and evaluation of policies and procedures for the medical center as requested.

Coordinate and assist in the administration of vaccines.

  • Act as the Primary Vaccine Coordinator for the state health department, adhering to vaccine management policies.
  • Order and manage inventory of supplied vaccines.
  • Monitor and maintain appropriate storage temperatures for vaccines, documenting daily readings and submitting them as required.

Communication and Interpersonal Skills

  • Maintain a professional appearance by adhering to the established dress code.
  • Wear identification badges for ease of recognition.
  • Respect the individuality and preferences of patients.
  • Exhibit professional telephone etiquette and clearly identify oneself and the work area.
  • Provide clear and friendly explanations regarding procedures and treatments.
  • Strive to earn patient respect and maintain a professional demeanor in all interactions.
  • Seek opportunities for personal improvement and participate in cross-training initiatives.
  • Foster a collaborative working relationship with all staff and medical personnel.
  • Establish a professional rapport with patients and their families, ensuring privacy and confidentiality of records.
  • Demonstrate knowledge of and adherence to established policies and guidelines.

Support a collaborative team environment through the following:

  • Team Support: Actively listen, motivate, and contribute to team efforts; foster respect and enthusiasm.
  • Individual Support: Be available and responsive to team members; provide constructive feedback.
  • Self-Direction: Identify problems and implement solutions proactively.
  • Personal Work Characteristics: Set a positive example in work ethic and attitude.

Participate in scheduled meetings and training sessions.

  • Obtain required continuing education credits for licensure renewal.
  • Engage in in-service training and attend all relevant meetings.
  • Contribute to departmental quality improvement initiatives.
  • Participate in educational programs as needed.

Required Competencies

  • Knowledge of relevant policies and procedures.
  • Excellent interpersonal, verbal, and written communication skills.
  • Basic computer proficiency.
  • Demonstrated positive attitude and commitment to customer service.
  • Strong organizational skills.
  • Commitment to continual learning and evidence-based practice.
  • Ability to work effectively with diverse patient populations.
  • Proficiency in administering injections and adhering to safety protocols.
  • Ability to follow established nursing procedures and guidelines.
Minimum Requirements
  • Current LPN licensure in the state.
  • Minimum of 3 years of clinical experience.
  • Experience with Electronic Health Records.
  • Successful completion of a background check.

In compliance with federal law, all hired individuals will be required to verify identity and eligibility to work in the US and complete the necessary employment eligibility verification form upon hire. This position does not support visa sponsorship for continued employment.

Preferred Qualifications
  • Current intravenous (IV) certification or eligibility for certification.
To Apply

A minimum of LPN licensure is required.

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