Hotel Guest Services Coordinator
3 weeks ago
We are seeking a highly skilled and customer-focused Front Desk Agent to join our team at TownePlace Suites Houston Brookhollow. As a Front Desk Agent, you will be responsible for providing exceptional guest service, registering guests, making and modifying reservations, and ensuring that every guest feels welcome and valued during their stay.
Key Responsibilities- Register guests, process room assignments, and handle check-in and check-out procedures with efficiency and accuracy.
- Provide attentive and courteous service to all guests prior to arrival and throughout their stay, ensuring maximum satisfaction and loyalty.
- Maintain high standards of personal appearance and grooming, adhering to brand standards.
- Handle requests for information, mail, and messages in an efficient and courteous manner.
- A high school diploma or equivalent is required; college coursework in a related field is helpful.
- Previous experience in a hotel or related field is preferred.
- Possess a positive and upbeat personality, with a desire to deliver outstanding customer service to our guests.
- Demonstrate the ability to multi-task, be detail-oriented, and problem-solve effectively.
- Familiarity with hospitality terminology and local area attractions is essential.
- An estimated salary of $35,000 - $45,000 per year, depending on experience.
- Medical, dental, and vision coverage after an initial waiting period.
- Short-term and long-term disability income, term life insurance, and AD&D insurance.
- Paid time off and an employee assistance program.
- A 401(k) retirement plan with company match.
Our hotel offers a unique blend of comfort, convenience, and value, making it an ideal choice for both business and leisure travelers. If you are passionate about delivering exceptional guest experiences and have a knack for multitasking, we encourage you to apply for this exciting opportunity.
-
Hotel Guest Services Coordinator
7 days ago
Houston, Texas, United States Hotel Granduca Full timeAbout the RoleThe Hotel Guest Services Coordinator is responsible for providing exceptional guest experiences, ensuring seamless check-in/check-out processes, and delivering customized concierge services. This role requires strong communication and interpersonal skills, as well as proficiency in hotel management software and general office applications.Key...
-
Guest Services Associate
1 week ago
Houston, Texas, United States Evolution Parking & Guest Services Full timeEarn a competitive hourly range of $15-$15 USD as a Valet Attendant at Evolution Parking & Guest Services. Our team members enjoy a dynamic and supportive work environment, with opportunities for growth and development. We're seeking a highly motivated and enthusiastic individual to provide exceptional customer service to guests, assist with vehicle parking...
-
Hotel Guest Services Coordinator
3 weeks ago
Houston, Texas, United States TownePlace Houston Full timeAbout UsTownePlace Suites Houston Brookhollow is a pet-friendly extended-stay hotel located in Northwest Houston, Texas. Our hotel offers comfortable suites equipped with fully functional kitchens and free wireless internet. We are conveniently situated near shopping centers, attractions, and business destinations, making us an ideal choice for both leisure...
-
Hotel Reception and Night Audit Coordinator
3 weeks ago
Houston, Texas, United States Hotel Derek Full timeJob DescriptionAre you a motivated and detail-oriented individual looking for a new challenge? We're seeking a Hotel Reception and Night Audit Coordinator to join our team at Hotel Derek.About the Role:Coordinate the reception area, ensuring it is clean, organized, and welcoming to guests.Conduct thorough audits of hotel transactions, accounts, and reports...
-
Transportation Services Coordinator
1 month ago
Houston, Texas, United States Evolution Parking & Guest Services Full timeTransport with Exceptional ServiceEvolution Parking & Guest Services is America's exclusive provider of specialized valet parking and front door services exclusively for hotels and resorts nationwide. We operate and manage the parking and front door services, as well as exceptional team members that make it all possible at top-tier hotels.We offer a...
-
Luxury Guest Experience Ambassador
1 week ago
Houston, Texas, United States Evolution Parking & Guest Services Full timeEvolution Parking & Guest ServicesWe are a leading provider of specialized valet parking and front door services for hotels and resorts nationwide. Our team operates and manages the parking and front door services at America's finest hotels, including the Waldorf Astoria, Renaissance, Hilton, Marriott, Sofitel, and Hyatt.We offer a unique guest service...
-
Hotel Guest Service Representative
3 weeks ago
Houston, Texas, United States aloft Houston by the Galleria Full timeAbout UsAimbridge Hospitality is the global leader in third-party hotel management, representing over 1,550 hotels in all 50 states and 22 countries.Job DescriptionWe are looking for a skilled and enthusiastic Front Desk Agent to join our team at aloft Houston by the Galleria. As a Front Desk Agent, you will be responsible for delivering exceptional guest...
-
Guest Services Associate
3 weeks ago
Houston, Texas, United States Aloft Houston Galleria Hotel Full timeJob Summary: We are looking for a talented Guest Services Associate to join our team at Aloft Houston Galleria Hotel. As a Guest Services Associate, you will be responsible for providing exceptional customer service and ensuring that our guests have an unforgettable stay.">Key Responsibilities: ">"> Provide warm and welcoming service to guests upon arrival...
-
Guest Services Coordinator
7 days ago
Houston, Texas, United States aloft Houston by the Galleria Full timeAbout the RoleWe are seeking a skilled Guest Services Coordinator to join our team at Extended Stay Dayton South. As a key member of our hospitality team, you will be responsible for delivering exceptional guest experiences and ensuring seamless operations within the hotel.Key ResponsibilitiesGreet and welcome guests, registering them efficiently and...
-
Hotel Guest Services Manager
7 days ago
Houston, Texas, United States Hersha Hospitality Management Full timeKey ResponsibilitiesThe Hotel Guest Services Manager is responsible for leading the front desk team and ensuring exceptional guest experiences across all hotels managed by Hersha Hospitality Management.Your key responsibilities will include:Greeting and registering guests, handling inquiries, and resolving any issues that may arise during their...
-
Hotel Guest Shuttle Driver
7 days ago
Houston, Texas, United States Evolution Parking & Guest Services Full timeKey ResponsibilitiesAs a Shuttle Driver, you will be responsible for delivering excellent guest service and ensuring timely transportation. You will need to have a valid driver's license and maintain a good driving record.We offer paid training, Forbes 5-Star Standards training, and continuous on-the-job training to enhance your skills. You can grow into a...
-
Hotel Guest Services Representative
7 days ago
Houston, Texas, United States aloft Houston by the Galleria Full timeJob OverviewAs a Front Desk Agent at Hyatt Place Oklahoma City Bricktown, you will be the first point of contact for our guests. You will be responsible for greeting guests, handling room assignments, and ensuring that their stay is enjoyable and memorable.Key Skills:Excellent communication and interpersonal skillsAbility to multitask and prioritize...
-
Guest Experience Supervisor
7 days ago
Houston, Texas, United States Evolution Parking & Guest Services Full timeAbout UsWe offer specialized valet parking and front door services to hotels and resorts nationwide.Our focus is on delivering exceptional guest experiences and building long-lasting relationships with our clients.Job DescriptionThe Valet Supervisor will play a critical role in ensuring the success of our valet parking operations.This individual will oversee...
-
Valet Parking Attendant
1 week ago
Houston, Texas, United States Evolution Parking & Guest Services Full timeJob DescriptionWe are seeking a skilled Valet Attendant to join our team at Evolution Parking & Guest Services. As a Valet Attendant, you will be responsible for delivering exceptional customer service to our guests in a fast-paced environment.Your primary responsibilities will include:Assisting arriving and departing guests with their vehicles and...
-
Hotel Guest Services Representative
7 days ago
Houston, Texas, United States aloft Houston by the Galleria Full timeKey Responsibilities:Greet and register guests in a friendly and efficient mannerProvide accurate information about hotel services, facilities, and local attractionsHandle guest requests and concerns in a professional and courteous mannerProcess payments and maintain accurate recordsWork effectively with other departments to ensure smooth operationsWe offer...
-
Parking and Guest Services Expert
1 week ago
Houston, Texas, United States Evolution Parking & Guest Services Full time**Parking and Guest Services Expert Wanted!We are currently looking for a detail-oriented and customer-focused individual to fill the role of Valet Attendant at Evolution Parking & Guest Services. This is an exciting opportunity to join a dynamic team and contribute to providing exceptional guest experiences.The successful candidate will possess excellent...
-
Hotel Supervisor
1 week ago
Houston, Texas, United States Hotel Granduca Full timeJob OverviewSalary: $65,000 - $85,000 per yearWe are seeking a skilled Front Desk Supervisor to join our team at Hotel Granduca. This is an excellent opportunity for a motivated and experienced individual to take on a leadership role in providing exceptional guest experiences.
-
Customer Service Ambassador
3 weeks ago
Houston, Texas, United States Evolution Parking & Guest Services Full timeAbout UsAt Evolution Parking & Guest Services, we pride ourselves on being America's exclusive provider of specialized valet parking and front door services. Our focus on serving only the hotel industry allows us to provide a sophisticated guest service platform without distractions from other verticals.Job DescriptionWe are seeking an enthusiastic and...
-
Hotel Cleaning Coordinator
3 weeks ago
Houston, Texas, United States Holiday Inn Express & Suites Galveston Full timeAbout the Role:Holiday Inn Express & Suites Galveston is seeking a skilled Hotel Cleaning Coordinator to join our housekeeping team. As a critical member of our staff, you will play a pivotal role in maintaining the hotel's clean and welcoming atmosphere for our guests.Your primary responsibilities will include:Scheduling and supervising daily cleaning...
-
Hotel Operations Coordinator
3 weeks ago
Houston, Texas, United States Texas Western Hospitality Group Full timeJob Description">The successful candidate will be responsible for providing exceptional customer service to our guests, ensuring a warm and welcoming experience from check-in to check-out. Key responsibilities include:Registering guests into the hotel in a prompt and courteous manner using up-selling techniques to maximize room rates;Greeting, registering,...