Treatment Coordinator

4 days ago


Katy, Texas, United States Jefferson Dental and Orthodontics Full time
Job Overview

We are seeking a highly skilled and dedicated Treatment Coordinator to join our team at Jefferson Dental and Orthodontics. As a Treatment Coordinator, you will play a vital role in ensuring the smooth operation of our dental office, providing exceptional patient care, and contributing to the overall success of our organization.

Key Responsibilities
  • Provide excellent customer service to patients, responding to their needs and concerns in a timely and professional manner.
  • Present post-exam consultations and financing options to patients, ensuring they understand their treatment options and financial responsibilities.
  • Conduct audits of patient schedules, quality of data entry, and patient information, ensuring accuracy and consistency.
  • Manage diverse teams, handle changing priorities, and maintain a collaborative office culture.
  • Develop and implement strategies to improve patient satisfaction, retention, and overall experience.
Requirements
  • Associates' degree or 3 years of management experience.
  • Customer service experience, with a focus on providing exceptional patient care.
  • Intermediate Microsoft Office proficiency, specifically Excel, Outlook, and Word.
  • CPR-BLS, RDA, or other related dental certifications.
Preferred Qualifications
  • Dental office management experience, especially in a multi-specialty office.
  • Knowledge of Dentrix and Dolphin dental software.
What We Offer
  • Competitive pay and bonus structure.
  • New Grads welcome.
  • Growth and advancement opportunities for leadership roles.
  • Vacation and PTO.
  • $25,000 of Company-paid Life Insurance.
  • Wide variety of additional benefits, including Medical, Dental, Vision, Short-term and Long-term Disability, Health Saving Account, Flexible Spending Account, Dependent Care Spending Account, Supplement Life Insurance, 401(k), Accident, Critical Illness, Identity Protection, and Team Member Assistance Program.


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