Marketing Manager for Customer Engagement

2 weeks ago

North Olmsted, Ohio, United States Moen Full time

Job Overview

** KEY RESPONSIBILITIES**

Loyalty Program Management:

  • Oversee the administration of Moen's customer loyalty initiatives tailored for the multi-channel Pro segment and Wholesale Showroom.
  • Facilitate the continuous enhancement of social media platforms, loyalty websites, and email marketing strategies, including the supervision of creative and content production.
  • Develop and maintain partnerships with external collaborators and work closely with Moen's Marketing, Sales, IT, and Finance departments.
  • Support the introduction of new products relevant to the Pro segment and Showroom channel.
  • Manage monthly sales projections and cost estimations while ensuring accurate monthly invoice processing.
  • Conduct analyses and generate reports to evaluate the effectiveness of loyalty programs.
  • Monitor competitive market trends and provide actionable insights to optimize loyalty initiatives.

Merchandising Management:

  • Administer selected Moen merchandising initiatives, including Gallery and Pro Merchandising.
  • Oversee project management for merchandising launches and annual product updates.
  • Collaborate with Moen's Merchandising, Marketing Communications, Sales, IT, and Finance teams to ensure effective execution.
  • Assist in managing the budgeting and forecasting processes for merchandising activities.
    • Conduct analysis and insights to evaluate merchandising performance.
  • Analyze competitive landscape, track trends, and provide actionable recommendations to enhance merchandising strategies.

Qualifications:

  • Bachelor's degree in Business is required; Marketing specialization is preferred.
  • A minimum of 3 years of marketing experience, including at least 1 year of experience with external agencies/partners, merchandising, and program management; experience with durable products is a significant advantage.
  • Intermediate to advanced proficiency in SAP, Qlik, WordPress, Microsoft Excel, Word, and PowerPoint.
  • Strong analytical capabilities, with the ability to derive insights from data.
  • Proven ability to collaborate effectively in a team-oriented and matrixed environment.
  • Exceptional written and verbal communication skills.
  • Willingness to travel domestically up to approximately 10% of the time.

Additional Information

At Fortune Brands Innovations, we prioritize the health and wellness of our associates by offering a comprehensive benefits package that emphasizes overall wellbeing and accommodates the unique needs of our team members. This includes extensive health plans, a leading 401(k) program with company contributions, product discounts, flexible time-off policies (including half-day summer Fridays), inclusive fertility and adoption benefits, and more. We also provide various Employee Resource Groups (ERGs) to foster inclusivity and enhance our associates' sense of belonging.

Fortune Brands Innovation (FBIN) is built on a foundation of industry-leading brands and innovation across our operating segments: water, outdoors, and security. Our strong track record of financial performance and market growth translates into significant career and professional development opportunities for our associates. For more information, please visit our website.

Equal Employment Opportunity

FBIN is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, gender identity or expression, national origin, ancestry, age, disability/handicap status, marital status, protected veteran status, sexual orientation, genetic history or information, or any other legally protected characteristic.

Reasonable Accommodations

FBIN is committed to working with and providing reasonable accommodations to individuals with disabilities. If you require a reasonable accommodation due to a medical condition or disability during the application or interview process, please reach out to us with the nature of your request and your contact information.

  • Foster Parent Engagement Manager

    1 week ago

    North Olmsted, Ohio, United States Pathway Caring for Children Full time

    Job OverviewBecome a Key Player in Our Foster Parent Recruitment EffortsPathway Caring for Children is on the lookout for a dedicated and experienced professional to take on the role of Part-time Foster Parent Recruitment Specialist. In this essential position, you will play a crucial role in establishing a network of compassionate foster parents across the...

  • Client Engagement Specialist

    2 weeks ago

    North Olmsted, Ohio, United States 5W&CO Inc Full time

    Job Overview5W&Co Inc is seeking a Client Engagement Specialist to enhance our expanding network of customers and partners. This role involves direct interaction with clients to drive new sales, maintain existing relationships, and contribute to the overall growth of our business.Key Benefits:Performance-based bonusesCompany events and gatheringsEmployee...

  • Restaurant Operations Manager

    5 days ago

    North Olmsted, Ohio, United States Five Guys Burgers and Fries Full time

    About the RoleAs a Restaurant Operations Manager at Five Guys Burgers and Fries, you will be responsible for leading a team of employees to deliver exceptional customer service and achieve sales goals. This is a hands-on role that requires a strong leader who can motivate and develop their team members.Key ResponsibilitiesLeadership and Team Management: Lead...

  • Coordinator for Foster Parent Outreach

    1 week ago

    North Olmsted, Ohio, United States Pathway Caring for Children Full time

    Job OverviewBecome a Key Player in Our Foster Parent Recruitment EffortsPathway Caring for Children is on the lookout for a dedicated and skilled individual to take on the role of Part-time Foster Parent Recruitment Specialist. In this essential position, you will play a crucial role in establishing a network of compassionate foster parents within the...

  • Foster Care Recruitment Specialist

    1 week ago

    North Olmsted, Ohio, United States Pathway Caring for Children Full time

    Job OverviewBecome a Key Player in Our Foster Parent Recruitment InitiativePathway Caring for Children is on the lookout for a dedicated and skilled individual to take on the role of Part-time Foster Parent Recruitment Specialist. In this essential position, you will play a crucial role in cultivating a network of compassionate foster parents within the...

  • Customer Service Ambassador

    2 days ago

    North Olmsted, Ohio, United States FastSigns Full time

    About the RoleWe are seeking a highly skilled and motivated Customer Service Representative to join our team at FASTSIGNS. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesBe the primary point of contact for current and prospective clients, providing timely and...

  • Customer Service Sales Representative

    1 week ago

    North Olmsted, Ohio, United States Goodwill of Greater Cleveland & East Central Ohio, Inc. Full time

    Join a dedicated and enthusiastic team at Goodwill Industries of Greater Cleveland & East Central Ohio! We are seeking individuals for the role of Cashier/Sales Floor Associate who are passionate about providing exceptional customer service.Position Overview:As a Cashier/Sales Floor Associate, you will play a vital role in ensuring a positive shopping...

  • Customer Service Representative

    1 week ago

    North Olmsted, Ohio, United States Fortune Brands Home & Security Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Associate Product Consultant to join our team at Fortune Brands Home & Security.Key ResponsibilitiesAs the voice of our company, you will interact with consumers who have product, installation, or warranty questions, providing world-class customer service and ensuring their needs are met and...

  • Business Development Manager

    1 week ago

    North Olmsted, Ohio, United States PNC Full time

    About the RolePNC, a leading financial institution, is seeking a skilled Business Development Manager to join our Healthcare Business Banking organization in Cleveland, OH.Key ResponsibilitiesManage a portfolio of clients to grow sales, revenue, and market share.Acquire and expand client relationships to generate revenue and deepen share of wallet.Assess and...

  • Client Relationship Specialist

    5 days ago

    North Olmsted, Ohio, United States PNC Financial Services Group Full time

    Job DescriptionPNC Financial Services Group is seeking a highly skilled Business Development Manager to join our team. As a key member of our Healthcare Business Banking organization, you will be responsible for managing relationships with new and existing clients to grow sales, revenue, and market share.Key Responsibilities:Relationship Management: Develop...

  • Client Relations Specialist

    2 weeks ago

    North Olmsted, Ohio, United States FASTSIGNS #221601 Full time

    Position OverviewAs a Client Relations Specialist at FASTSIGNS, you will serve as the primary point of contact for both existing and potential clients. Your role will involve engaging with customers through various communication channels, including email, phone, and face-to-face interactions.Key Responsibilities:Foster and maintain strong relationships with...

  • Executive Director

    5 days ago

    North Olmsted, Ohio, United States Dunkin' Full time

    About the Role:We are seeking a highly skilled and experienced Restaurant Leader to join our team at Dunkin'. As a key member of our management team, you will be responsible for the overall operations of our restaurants, ensuring that we deliver exceptional customer service and achieve our sales and profit goals.Key Responsibilities:Lead and manage a team of...

  • Corporate Customer Support Representative

    2 weeks ago

    North Olmsted, Ohio, United States Creative Financial Staffing Full time

    Join Our Team: Business Client Service SpecialistAbout Creative Financial Staffing: We are committed to providing outstanding service to our clients. Our organization fosters a collaborative and enjoyable work environment, offering competitive benefits, generous paid time off, and a robust 401k matching program. We prioritize professional growth and...

  • Retail Customer Service Team Lead

    3 days ago

    North Olmsted, Ohio, United States TJ Maxx Full time

    Job SummaryWe are seeking a highly skilled and experienced Retail Customer Service Supervisor to join our team at TJ Maxx. As a key member of our store operations team, you will be responsible for promoting an exceptional customer experience, leading a team of associates, and ensuring the smooth operation of our store.Key ResponsibilitiesCustomer Experience:...

  • Foster Care Support Specialist

    1 week ago

    North Olmsted, Ohio, United States Pathway Caring for Children Full time

    Job OverviewBecome a Vital Part of Our Team as a Foster Care Support SpecialistPathway Caring for Children is in search of a committed and empathetic Licensed Foster Care Support Specialist to enhance our team. This full-time, hybrid position plays a critical role in delivering essential assistance to children and adolescents in foster care. The caseload...

  • Salon Operations Manager

    5 days ago

    North Olmsted, Ohio, United States Great Clips Full time

    Job Summary: We are seeking a highly skilled and motivated Assistant Salon Manager to join our team at Great Clips. As a key member of our salon management team, you will be responsible for supporting the Salon Manager in leading a high-performing team of stylists and ensuring exceptional customer service.Key Responsibilities:Team Leadership: Assist the...

  • Pharmacy Operations Manager

    4 days ago

    North Olmsted, Ohio, United States Walgreens Full time

    Job Summary:As a Pharmacy Operations Manager at Walgreens, you will be responsible for overseeing the day-to-day operations of our pharmacy department. This includes managing the workflow, ensuring efficient operations, and providing excellent customer service. You will also be responsible for supervising pharmacy technicians, managing inventory, and...

  • Seasonal Retail Sales Associate Part-time

    9 hours ago

    North Olmsted, Ohio, United States TJX Companies Full time

    Join Our Team as a Seasonal Retail Sales AssociateAbout the Role:We are seeking a highly motivated and customer-focused Seasonal Retail Sales Associate to join our team at TJ Maxx. As a Seasonal Retail Sales Associate, you will be responsible for providing exceptional customer service, maintaining a high level of product knowledge, and contributing to a...

  • Executive Director of Cinema Operations

    5 days ago

    North Olmsted, Ohio, United States Regmovies Full time

    Job Summary:The Executive Director of Cinema Operations will lead and coach the theatre team to provide exceptional experiences for our guests, create an environment where engagement, diversity, and showmanship thrive, set the standard for professionalism, and deliver exceptional service, facility cleanliness, premiere picture and sound, and food &...

  • Retail Operations Supervisor

    2 weeks ago

    North Olmsted, Ohio, United States Spencer Gifts Full time

    Spencer GiftsJobID: J3P1CT63RY5WWXWZ6CHPosition: Assistant Store ManagerAs a Retail Operations Supervisor at Spencer Gifts, your responsibilities will include:Enhancing Customer Experience: Cultivating and upholding exceptional Guest Services to ensure a welcoming atmosphere.Supporting Management: Assisting the Store Manager with various operational tasks to...