Restaurant Operations Manager

6 days ago


North Olmsted, Ohio, United States Five Guys Burgers and Fries Full time
About the Role

As a Restaurant Operations Manager at Five Guys Burgers and Fries, you will be responsible for leading a team of employees to deliver exceptional customer service and achieve sales goals. This is a hands-on role that requires a strong leader who can motivate and develop their team members.

Key Responsibilities
  • Leadership and Team Management: Lead a team of employees to achieve sales goals and deliver exceptional customer service.
  • Operations Management: Oversee the day-to-day operations of the restaurant, including inventory management, scheduling, and employee development.
  • Customer Service: Ensure that customers receive exceptional service and that their needs are met.
  • Financial Management: Manage the restaurant's finances, including budgeting, forecasting, and controlling costs.
  • Marketing and Promotion: Develop and implement marketing and promotional strategies to drive sales and increase customer engagement.
Requirements
  • Leadership Experience: 2+ years of leadership experience in the restaurant industry.
  • Financial Management: Proven ability to manage finances, including budgeting, forecasting, and controlling costs.
  • Customer Service: Excellent customer service skills and ability to resolve customer complaints.
  • Team Management: Ability to lead and motivate a team of employees.
  • Marketing and Promotion: Experience with marketing and promotional strategies to drive sales and increase customer engagement.
What We Offer
  • Competitive Salary: A competitive salary and bonus structure.
  • Benefits: A comprehensive benefits package, including health insurance, retirement plan, and paid time off.
  • Opportunities for Advancement: Opportunities for advancement and professional growth within the company.
  • Fun and Dynamic Work Environment: A fun and dynamic work environment with a team of passionate and dedicated employees.


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