Service Delivery Director

4 weeks ago


Tampa, Florida, United States Wipro Full time
Job Title: Service Delivery Director

Location: Tampa, FL

Job Summary

We are seeking a seasoned Service Delivery Director to lead our Premium Accounting and Finance team. As a key member of our Business Process as a Service (BPaaS) organization, you will be responsible for overseeing the financial performance of our health insurance payer lines of business. Your expertise in health insurance industry regulations and practices will be instrumental in driving strategic growth and optimizing premium billing, payment, accounting, and finance functions.

Key Responsibilities

  • Lead and manage a team of professionals to deliver high-quality financial services and support to our clients.
  • Develop and implement strategic plans to optimize premium accounting processes, controls, and financial reporting systems.
  • Collaborate with cross-functional teams to ensure seamless integration and coordination of premium accounting activities.
  • Monitor key performance metrics and prepare comprehensive reports on departmental performance, trends, and financial analysis.

Requirements

  • Bachelor's degree in Accounting, Finance, or a related field. A master's degree or CPA certification is preferred.
  • Minimum of 5 years of experience at a leadership level within the healthcare industry.
  • Strong people leadership skills with the ability to lead and mentor a team of professionals.
  • In-depth knowledge of premium accounting principles, practices, and regulations within the insurance industry.
  • Experience with IT, platform delivery, and Business Process Outsourcing (BPO) is highly beneficial.

What We Offer

  • A dynamic and collaborative work environment.
  • Opportunities for professional growth and development.
  • A competitive salary and benefits package.


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