Administrative Assistant
7 days ago
Job Summary:
Xpress Global Systems, LLC is seeking a highly organized and detail-oriented Billing Clerk to provide administrative support to our Billing Operations team. As a key member of our team, you will be responsible for providing exceptional customer service, responding to internal and external customer inquiries, and performing various administrative tasks.
Key Responsibilities:
- Provide administrative support to Billing Operations, including answering phones, making copies, data entry, and general correspondence.
- Respond to external and internal customer questions and requests in a timely and professional manner.
- Interface with customers via email, in person, and through other communication channels.
- Perform data entry and prepare standard reports to support business operations.
- Other duties as assigned by management.
Requirements:
- High School Diploma or GED equivalent required.
- Excellent oral and written communication skills.
- Proven ability to multi-task and prioritize tasks effectively.
- One year of customer service experience on a queue line preferred.
- One year of office experience preferred.
- AS400 experience preferred.
Preferred Qualifications:
- One year of clerical experience, preferably in the transportation industry.
- AS400 experience preferred.
- Dispatching experience preferred.
- Strong professional interpersonal and communication skills.
- Microsoft Office experience required.
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