Administrative Assistant

7 days ago


Tunnel Hill Georgia, United States Xpress Global Systems, LLC Full time

Job Summary:

Xpress Global Systems, LLC is seeking a highly organized and detail-oriented Billing Clerk to provide administrative support to our Billing Operations team. As a key member of our team, you will be responsible for providing exceptional customer service, responding to internal and external customer inquiries, and performing various administrative tasks.

Key Responsibilities:

  • Provide administrative support to Billing Operations, including answering phones, making copies, data entry, and general correspondence.
  • Respond to external and internal customer questions and requests in a timely and professional manner.
  • Interface with customers via email, in person, and through other communication channels.
  • Perform data entry and prepare standard reports to support business operations.
  • Other duties as assigned by management.

Requirements:

  • High School Diploma or GED equivalent required.
  • Excellent oral and written communication skills.
  • Proven ability to multi-task and prioritize tasks effectively.
  • One year of customer service experience on a queue line preferred.
  • One year of office experience preferred.
  • AS400 experience preferred.

Preferred Qualifications:

  • One year of clerical experience, preferably in the transportation industry.
  • AS400 experience preferred.
  • Dispatching experience preferred.
  • Strong professional interpersonal and communication skills.
  • Microsoft Office experience required.


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