Sales and Revenue Growth Coordinator
2 weeks ago
We are seeking a highly skilled Sales and Revenue Growth Coordinator to join our team at Hyatt Centric SouthPark Charlotte. The ideal candidate will have a strong background in sales and hospitality, with excellent communication and organizational skills.
Key Responsibilities- Lead catcher for all leads, qualify and distribute to the sales team
- Manage gift certificates
- Making reservations for the Sales Team
- Qualify all leads prior to forwarding them to the appropriate sales manager/coordinator. Verify date availability, send inquiry information email, gather event/meeting information, budget, and quote minimums
- Load lead into Envision and assign to appropriate sales manager
- Assign leads in Envision and CRVA page to the appropriate sales manager/coordinator.
- Check sales voicemails throughout the day, return calls to qualify leads, and gather more information
- Retrieve leads from shared email, respond to and distribute leads
- Quote And Contract All corporate rooms only room blocks and social/weekend room blocks
- Manage room blocks including entering rooming lists
- Detail Social Guest room arrangements after the contract is signed
- Verify final guarantees for all meetings & events and login, change log
- Load event actuals into Envision
- Invoice for all meetings & events
- Post deposits & payments
- Collect final guarantees and share them with the team
- Manage printed and digital meeting room signs
- Managing events without an EO report
- Process World of Hyatt meeting planner points
- In-House Meetings
- Stand-Up Meetings
- Resume Meeting / Sales Meeting
- Quarterly Staff Meetings
- Demonstrated exceptional social, verbal, and negotiating abilities
- Good organization and time management skills
- Must possess a high school diploma or GED and a bachelor's degree in business or a similar major is desired
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