Sales and Revenue Growth Coordinator

2 weeks ago


Charlotte, North Carolina, United States Hyatt Centric SouthPark Charlotte Full time
Job Summary

We are seeking a highly skilled Sales and Revenue Growth Coordinator to join our team at Hyatt Centric SouthPark Charlotte. The ideal candidate will have a strong background in sales and hospitality, with excellent communication and organizational skills.

Key Responsibilities
  • Lead catcher for all leads, qualify and distribute to the sales team
  • Manage gift certificates
  • Making reservations for the Sales Team
Lead Catcher
  • Qualify all leads prior to forwarding them to the appropriate sales manager/coordinator. Verify date availability, send inquiry information email, gather event/meeting information, budget, and quote minimums
  • Load lead into Envision and assign to appropriate sales manager
  • Assign leads in Envision and CRVA page to the appropriate sales manager/coordinator.
  • Check sales voicemails throughout the day, return calls to qualify leads, and gather more information
  • Retrieve leads from shared email, respond to and distribute leads
Room Blocks
  • Quote And Contract All corporate rooms only room blocks and social/weekend room blocks
  • Manage room blocks including entering rooming lists
  • Detail Social Guest room arrangements after the contract is signed
Accounting
  • Verify final guarantees for all meetings & events and login, change log
  • Load event actuals into Envision
  • Invoice for all meetings & events
  • Post deposits & payments
  • Collect final guarantees and share them with the team
Reports
  • Manage printed and digital meeting room signs
  • Managing events without an EO report
  • Process World of Hyatt meeting planner points
  • In-House Meetings
  • Stand-Up Meetings
  • Resume Meeting / Sales Meeting
  • Quarterly Staff Meetings
Qualifications
  • Demonstrated exceptional social, verbal, and negotiating abilities
  • Good organization and time management skills
  • Must possess a high school diploma or GED and a bachelor's degree in business or a similar major is desired


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