Sales Coordinator
1 month ago
The Hilton Charlotte Uptown is an upscale full-service property featuring 400 state-of-the-art guest rooms and 35,000 square feet of banquet space in the heart of Uptown Charlotte. We are seeking an experienced hospitality professional for our Sales Coordinator role. The ideal candidate will have experience using Microsoft Office and at least one year of experience in a full-service hotel environment.
Key Responsibilities:
- Create dynamic and positive relationships with clients, guests, and fellow team members.
- Support Sales managers to achieve established sales revenue goals and targets and exceptional guest experiences.
- Handle inquiries and provide client proposals in accordance with Sales team procedures.
- Support Sales Managers with booking site inspections and preparing proposals and presentations for potential clients.
- Maintain accurate information in sales management system on all leads, accounts, and group bookings.
- Field inquiries, phone calls, and emails in a professional manner.
- Generate daily, weekly, and monthly department reports in Delphi system.
- Support Sales Managers with creation of sales contracts, rate agreements, banquet/catering event orders.
- Assist Sales Managers with site inspections, hotel tours, and VIP arrangements.
- Follow proper event management procedures and communicate effectively with other hotel departments.
- Prepare group Banquet Event Orders, Group Resumes, and group billing correspondence.
- Strong ability to multi-task and utilize various computer systems including Delphi, Microsoft Office, and other hotel software platforms.
Qualifications:
- High School (preferred)
- Bachelor's (preferred)
- 1 year of experience with full-service hotel brand (preferred)
- 1 year of experience with Sales, Catering, or Event Services (preferred)
Hilton Charlotte Uptown is an Equal Opportunity Employer.
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