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Record Services Specialist(Vault Operations)

2 months ago


West Palm Beach, Florida, United States PHH Mortgage Full time

Job Summary:

The Vault Operations Specialist is a valuable team player within our Servicing Organization at PHH Mortgage. This role provides and maintains activity supporting Records Services to ensure all inquiries are handled promptly and efficiently. While performing in a courteous, professional manner, the employee will adhere to investor servicing guidelines and internal policies and procedures.

What We Offer:

  • Competitive compensation and benefits package
  • Opportunities for career growth and professional development
  • A dynamic and supportive work environment

Job Functions & Responsibilities:

  • Collateral File Receiving and Pulls
  • Collateral File Returns
  • Scanning and Imaging
  • Document Interfiling
  • Perform duties and special projects as assigned

Qualifications:

  • High school diploma, GED, equivalent certification, or military experience required
  • Ability to lift 30 pounds and Ability to stand for entire 8 hour shift
  • Ability to bend to the floor and/or reach overhead for long periods of time
  • Ability to work independently and good organization skills
  • Outstanding communication skills (including verbal, written, and listening skills)
  • Good organizational skills
  • Professionalism
  • Computer knowledge (Microsoft Office, Access, Excel, PowerPoint and understanding of network systems) preferred
  • Ability to work overtime as required
  • Flexible and adaptable to change

Training / Licensing Requirements:

  • Must pass the Company's Background Screening process prior to beginning employment. Additionally, as a condition of employment, you may be required to pass client-specific background check requirements or Federal/State licensing requirements, if applicable

Schedule and Training:

  • Must be able to work as early as 7:00 am. or as late as 4:30 p.m.