IT Support Specialist

2 days ago


Ladson SC USA, United States Merge IT Full time
IT Support Engineer Job Description

We are seeking a skilled IT Support Engineer to join our team at Merge IT. As an IT Support Engineer, you will be responsible for providing technical support to our clients, troubleshooting and resolving technical issues, and ensuring that our clients' IT systems are running smoothly.

Main Responsibilities:

  • Provide technical support to clients via phone, email, or in-person
  • Troubleshoot and resolve technical issues with hardware, software, and network systems
  • Install, configure, and maintain IT systems and equipment
  • Document and report on work completed to ensure compliance with company procedures
  • Escalate issues to senior technical staff as needed

Requirements:

  • Proven experience in IT desktop service environment
  • Ability to follow instructions and procedures
  • Excellent customer service skills
  • Ability to work in a dynamic team environment
  • Basic literacy and numeracy skills

Why Choose Merge IT?

Merge IT is a leading provider of IT talent to Fortune 100 clients. We are committed to creating an inclusive environment for all employees and celebrate diversity. If you are a motivated and detail-oriented individual with a passion for IT, we encourage you to apply for this exciting opportunity.



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