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Member Account Representative

2 months ago

Stillwater, Minnesota, United States Royal Credit Union Full time
{"title": "Member Account Representative", "description": "Job Summary

Royal Credit Union is seeking a highly skilled Member Account Representative to join our team. As a Member Account Representative, you will be responsible for providing exceptional customer service to our members, processing transactions, and building relationships with our community.

Key Responsibilities
  • Process member transactions accurately and efficiently
  • Provide exceptional customer service to members
  • Build relationships with members and the community
  • Work collaboratively with the team to achieve goals
Requirements
  • Previous customer service experience
  • Experience working in financial services with a strong knowledge of deposit and consumer loan products
  • Strong sense of customer service
  • Strong interviewing and listening skills
  • Ability to learn, retain, and recall information quickly
Preferred Qualifications
  • Experience working in financial services with new accounts, loans, and loan processing
  • Cash handling experience
  • Associate's degree in a business-related field
What We Offer
  • Competitive hourly wage
  • Comprehensive medical, dental, and vision insurance plans
  • 5% 401(k) employer match
  • Paid family and sick leave
  • Vacation and sick time accruals
  • Childcare reimbursement
  • Tuition and student loan debt assistance
  • Pet insurance
How to Apply

If you are a motivated and customer-focused individual who is passionate about providing exceptional service, we encourage you to apply for this exciting opportunity.

", "lang_code": "en"}