Desktop Support Specialist

2 weeks ago


Waterloo, Iowa, United States Volt Full time
Job Title: Desktop Support Associate

Volt is seeking a skilled Desktop Support Associate to join our team in Waterloo, IA.

Job Summary:

We are looking for a highly motivated and detail-oriented individual to provide technical support and assistance to our clients. As a Desktop Support Associate, you will be responsible for troubleshooting and resolving technical issues related to computer hardware, software, and networking.

Key Responsibilities:
  • Perform routine maintenance and troubleshooting tasks to ensure optimal system performance.
  • Document and distribute information to clients and internal teams.
  • Interact with external contacts to resolve technical issues and provide support.
Requirements:
  • Knowledge of computing and networking concepts and fundamentals.
  • Ability to use standard desktop applications such as Microsoft Office and intranet/internet functions.
  • Knowledge of computer security policies and concepts.
  • 1 year or more IT experience preferred, but recent college graduates will be considered.
Education:
  • High School Diploma.
Benefits:
  • Volt offers benefits (based on eligibility) that include health, dental, vision, term life, short term disability, AD&D, 401(k), Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP).

Volt is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. We are committed to providing a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where we operate.



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