Desktop Support Associate

2 weeks ago


Waterloo, Iowa, United States Volt Full time
Job Summary:

Volt is seeking a skilled Desktop Support Associate to join our team in Waterloo, IA. As a Desktop Support Associate, you will be responsible for providing technical support and assistance to our clients. Your primary duties will include monitoring and performing standard processes, documenting information, and interacting with external contacts.

Key Responsibilities:
  • Monitor and perform standard processes and operations to resolve technical issues.
  • Document and distribute information to internal and external stakeholders.
  • Interact with external contacts to resolve technical issues and provide support.

Requirements:
  • Knowledge of computing and networking concepts and fundamentals.
  • Ability to use standard desktop applications and software.
  • Knowledge of computer security policies and concepts.
  • 1 year or more of IT experience preferred, but recent college graduates will be considered.

Education:
  • High School Diploma.

Duration: 3 years Contract
Location: Waterloo, IA 50704
Shift: 3rd Shift: 10:30 PM to 7 AM
Pay Rate: $23.00/hr. to $25.00/hr.

Volt offers a competitive pay rate and a range of benefits, including health, dental, vision, and 401(k) plans. We are an equal opportunity employer and prohibit any kind of unlawful discrimination and harassment. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please email or call (866) - .

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