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Senior Sales Consultant

2 months ago

Lancaster, Pennsylvania, United States Tapestry Full time

About Coach

Coach is a prominent design house specializing in modern luxury accessories and lifestyle collections, renowned for its commitment to quality craftsmanship. With a distinctive free-spirited, all-American ethos, the brand approaches design with a contemporary perspective, reinterpreting luxury for today's market with authenticity and innovation that is distinctly Coach. Globally, the Coach name embodies effortless New York style.

Position Overview

The Sales Associate role is essential in delivering exceptional customer experiences and driving sales performance.

Key Competencies for All Employees

  • Results Orientation: Demonstrates a strong commitment to exceeding goals and is consistently among the top performers.
  • Customer Commitment: Focuses on fulfilling the needs and expectations of both internal and external customers, building trust and effective relationships.
  • Innovative Thinking: Generates original ideas and makes connections between seemingly unrelated concepts.
  • Interpersonal Skills: Effectively engages with diverse individuals, fostering constructive relationships and managing high-pressure situations with ease.
  • Adaptability: Quickly learns and adjusts to new challenges, embracing change and seeking improvement through analysis of experiences.
  • Persistence: Approaches tasks with energy and determination, demonstrating resilience in the face of challenges.
  • Comfort with Uncertainty: Navigates change effectively, making decisions without complete information and managing risk confidently.

Key Competencies for People Managers

  • Strategic Insight: Anticipates future trends and consequences, creating competitive strategies and plans.
  • Team Development: Cultivates strong team dynamics, promoting open communication and shared success.
  • Courageous Leadership: Provides direct and constructive feedback, addressing issues promptly and effectively.

Coach is committed to equal opportunity and affirmative action, focusing on hiring and developing top talent. All employment decisions are based on qualifications relevant to the position, made without regard to legally protected characteristics.