Senior Living Clinical Consultant

4 weeks ago


Lancaster, Pennsylvania, United States RKL LLP Full time

The Senior Living Clinical Consultant at RKL LLP plays a vital role in the Senior Living Consulting Services team, providing expert advice to post-acute care facilities on regulatory compliance, operations, education/training, data analysis, processes, reimbursement, and surveys.

As a trusted business advisor, this consultant works closely with senior executives and clinical teams to find solutions for our clients. They are heavily involved in new and existing client business development and community involvement activities.

Key Responsibilities:

  • Lead and supervise clinical consulting engagements and special assignments related to senior living
  • Collaborate with clients to ensure client satisfaction and retention
  • Keep clients up-to-date on current industry regulations, best practices, and market intelligence
  • Work with client leadership to develop more efficient processes and ensure compliance with industry regulations
  • Provide approved training curriculum and education tools to operational staff to ensure successful training
  • Perform operational assessments through staff interviews, clinical record reviews, electronic health records reviews, data analysis, and present assessment findings to clients
  • Assist in revenue cycle analyses to help clients increase reimbursement while maintaining compliance
  • Perform Medicare and Medicaid analysis, clearly communicate results, and complete reports for clients
  • Regular contact with clients and key partners to ensure engagement is on track
  • Supervise Consultants and Interns on engagements and provide guidance on an ongoing basis
  • Lead business development initiatives, client discovery calls, and proposal creation, including deliverables, work plans, and allocated budgets

Requirements:

  • Bachelor of Science in Nursing preferred; current RN licensure required
  • 10+ years' experience in senior living/post-acute care facility required
  • Prior consulting experience with ability to research and analyze data and resolve issues; read and interpret regulations
  • Demonstrated ability to take the lead on client engagements and develop new and existing business
  • Strong knowledge/background in post-acute care regulatory compliance and reimbursement guidelines
  • Strong analytical skills and knowledge of the healthcare industry with ability to provide solutions to meet client needs and maximize value of deliverables
  • Competency with Microsoft Office suite including Outlook, Word, Excel, and PowerPoint
  • Ability to adapt and utilize clients' electronic health record (EHR)
  • Demonstrated strategic thinking, planning, and change management skills with a high level of energy, drive, and enthusiasm
  • Ability to work out of the office, which can be as high as 75-100% for periods of time, overnight travel is required

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