Customer Service Specialist

4 weeks ago


Greensboro, United States Rick Babusiak - State Farm Agent Full time

Job Summary:

We are seeking a highly skilled Customer Relations Representative to join our State Farm Agent Team. As a key member of our team, you will be responsible for delivering exceptional customer experiences that drive the growth and success of our insurance agency.

Responsibilities:

  • Maintain strong relationships with clients through proactive communication and issue resolution.
  • Collaborate with other team members to ensure seamless customer service and support.
  • Analyze client needs and develop targeted retention strategies to drive business growth.
  • Stay up-to-date on industry developments and best practices to provide expert advice and guidance to clients.

Requirements:

  • Strong communication and problem-solving skills, with the ability to handle high-pressure situations calmly and professionally.
  • Experience in customer service or a related field, preferably in the insurance industry.
  • Ability to work independently and as part of a team to achieve common goals.

Benefits:

  • Competitive salary: $45,000 - $65,000 per year, depending on experience.
  • Opportunities for career advancement and professional development.
  • A supportive and dynamic work environment with a talented team of professionals.

About Us:

Rick Babusiak - State Farm Agent is a leading insurance agency dedicated to providing exceptional customer service and expertise to our clients. We are committed to building long-term relationships and driving business growth through innovative solutions and strategic partnerships.



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