Library Senior Associate

3 weeks ago


Salem, Virginia, United States Roanoke College Full time

Job Summary

The Library Senior Associate - Collections Access will play a vital role in delivering exceptional customer service to the Roanoke College community. This position will facilitate access to Fintel Library and College Archives collections, assist with reference and research questions, and help maintain facility operations.

Key Responsibilities

  • Circulate physical resources and collect fines and fees.
  • Resolve and/or refer users' concerns and library account issues.
  • Create and maintain circulation records for equipment and realia.
  • Process booking requests for physical audiovisual resources.
  • Shift and/or shelf collection resources.
  • Coordinate Roanoke-Hollins courier service deliveries.
  • Process print and electronic course reserves.
  • Assist with facility operations and coordinate student assistant work and schedules in the absence and/or at direction of the Access and Lending Services Librarian.
  • Digitize, enter, and/or correct metadata in the local repository for archives and special collections resources.
  • Reformat finding aids for public access.
  • Organize, inventory, and rehouse archives collections.
  • Assist in creating exhibits of and fulfilling requests for archives and special collections resources.
  • Provide reference assistance to users, referring complex, subject-specific research questions to library liaisons.

Requirements

  • Bachelor's degree.
  • Direct customer service experience.
  • Strong computer skills in Microsoft Office Suite.
  • Strong interpersonal and organizational skills.

About Roanoke College

Roanoke College is a place where every student who works hard has the opportunity to succeed. We champion potential, providing essential learning and leadership through innovative academic programs and transformative educational experiences, giving students the mettle, mindset, and empathy to pursue lives of purpose, build meaningful careers, and meet society's most pressing needs. Located in scenic Salem, Virginia, Roanoke College is an intimate, welcoming community that has served the local region and beyond for nearly 200 years. Now, we're building on momentum and offering a Roanoke experience for today's students and a legacy that belongs to every Maroon.

Roanoke College is a nationally ranked residential liberal arts college affiliated with the Lutheran Church (ELCA), located in the beautiful Roanoke Valley of Virginia. A Phi Beta Kappa institution, Roanoke College is an equal opportunity employer and actively seeks diversity among its faculty, staff, and students; women and members of under-represented groups are especially encouraged to apply.



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