Business Intelligence Systems Administrator
3 weeks ago
The selected candidate will serve as a key authority in the administration of business intelligence systems and operational services. This role encompasses the resolution of incidents and problems, management of standard service requests, monitoring of infrastructure, and responding to alerts, along with collaboration with application support and development teams.
Project Highlights:
- Extensive expertise in SQL Server Reporting Services (SSRS), Business Objects, Actuate, and Informatica PowerCenter
- Familiarity with additional SQL Server Business Intelligence tools such as SSAS, SSIS, and SharePoint
- Proficient in identifying and rectifying deficiencies in standard operating procedures and checklists
- Strong understanding of ITIL processes including Incident, Problem, Knowledge, and Change Management
- Skilled in Root Cause Analysis and Cause Mapping techniques
- Mentoring team members to enhance their understanding of Business Objects, Actuate, Informatica PowerCenter, and SQL Server Reporting Services (SSRS)
- Capable of evaluating various incident types and determining the necessary subject matter experts to engage
- Fundamental scripting skills in SQL and Unix shell
- Basic knowledge of other infrastructure technologies, such as WebSphere, database management systems, Unix and Windows server administration, storage solutions, or data networking
- Understanding of Service Management performance metrics
- Experience with software migrations, including the installation of patches and updates
Oxford Global Resources is an Equal Employment Opportunity Employer. All qualified candidates will be considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law. Oxford is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities.
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