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Team Lead

2 months ago


Greenwood, Louisiana, United States Sonic Drive-In-Greenwood Full time

Job Summary:

Sonic Drive-In-Greenwood is seeking a highly motivated and customer-focused individual to fill the role of Shift Leader. As a key member of our team, you will be responsible for ensuring exceptional customer service, leading by example, and driving sales growth.

Key Responsibilities:

  • Customer Service: Provide prompt and courteous service to all customers, ensuring their needs are met and exceeded.
  • Team Leadership: Demonstrate leadership skills by coaching and guiding team members to achieve sales goals and provide excellent customer service.
  • Operations: Assist the General Manager with daily operations, including opening and closing procedures, inventory management, and maintaining a clean and safe work environment.
  • Sales Growth: Develop and implement strategies to increase sales and drive revenue growth.
  • Communication: Effectively communicate with team members, management, and customers to ensure seamless operations and exceptional customer service.

Requirements:

  • Excellent Communication Skills: Ability to effectively communicate with team members, management, and customers.
  • Leadership Skills: Ability to lead by example and coach team members to achieve sales goals and provide excellent customer service.
  • Customer Service Skills: Ability to provide prompt and courteous service to all customers.
  • Reliability: Ability to work a variety of shifts, including mornings, evenings, and weekends.
  • Teamwork: Ability to work collaboratively with team members to achieve sales goals and provide excellent customer service.

What We Offer:

  • Competitive Pay: Competitive hourly rate and opportunities for advancement.
  • Benefits: Eligibility for benefits, including medical, dental, and vision insurance.
  • Training and Development: Opportunities for training and development to enhance your skills and knowledge.