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Case Manager

1 month ago

Knoxville, Tennessee, United States The GEO Group, Inc. Full time
Job Title: Government Site Specialist

Join The GEO Group, Inc. as a Government Site Specialist and play a critical role in the Intensive Supervision Appearance Program (ISAP). As a key member of our team, you will be responsible for providing case management services to ISAP participants, ensuring their successful integration into the program.

Key Responsibilities:
  • Develop and implement case management plans for ISAP participants, ensuring compliance with program requirements and contractual obligations.
  • Conduct regular meetings with participants to discuss their progress, provide guidance, and address any concerns or issues.
  • Monitor participant compliance with program requirements, including electronic monitoring and home visits.
  • Collaborate with participants to identify and access community resources, such as transportation, medical, educational, and financial assistance.
  • Supervise participants in Company offices, ensuring their safety and well-being.
  • Conduct home visits to verify participant residences and ensure compliance with program requirements.
  • Prepare and submit reports to DHS as required, including participant progress updates and program violations.
Requirements:
  • Bachelor's degree in a related field, such as sociology, psychology, social work, or criminal justice.
  • At least two years of customer service or case management experience, preferably in fields related to law, social work, detention, corrections, or working with multicultural clients.
  • Bilingual English/Spanish required.
  • Valid driver's license and ability to safely operate a motor vehicle.
  • United States citizenship required.
  • Ability to receive client approval to work on contract.
  • Must live in the US for at least three of the last five years.
What We Offer:
  • Competitive compensation package, including full benefits.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.
  • The chance to make a positive impact on the lives of ISAP participants.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are passionate about working with individuals and communities, and have a strong commitment to providing excellent customer service, we encourage you to apply for this exciting opportunity.