Housekeeping Team Member
1 day ago
Job Summary:
The Housekeeping Team Member is responsible for ensuring the cleanliness and maintenance of guest rooms and public areas in the hotel. This role requires a high level of attention to detail and the ability to work independently with minimal supervision.
Key Responsibilities:
- Clean and prepare guest rooms, hallways, and public areas to the highest standards of cleanliness and quality.
- Restock guest supplies, cleaning supplies, and linen for housekeeping cart set-up.
- Remove all trash and dirty linen from guest rooms.
- Ability to do repetitive duties such as bed making and bathroom cleaning.
- Replacing bed linens and replenishing guest room supplies.
- Conducting deep cleaning activities as needed within the guest room in conjunction with the maintenance department.
- Interact with guests and team members in a friendly, service-oriented manner.
- Maintain regular attendance as required by scheduling.
- Maintain company and brand standards of personal appearance and grooming.
- Thoroughly clean and restock the required number of guest rooms as assigned per shift.
- Complete any special requests made by guests or other departments on the behalf of guests.
- Report any maintenance issues or lost and found items to supervisor or manager.
- Perform other duties as assigned.
Requirements:
- Must have a positive attitude and willingness to learn.
- Must have the ability to communicate effectively and clearly.
- Strong attention to detail.
- Physical ability to stand/walk the entire shift and perform repetitive motions.
- Ability to work well in stressful, high-pressure situations.
- Flexible schedule with availability days, nights, holidays, and weekend based on the demands of the hotel.
- Must be able to convey information and ideas clearly.
- Must have a desire to serve all guests.
- Must be 18 years of age or older to perform this job.
Preferred Qualifications:
- Experience cleaning in a hotel or a related field.
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