Digital Engagement Leader

4 weeks ago

San Francisco, California, United States Truckstop Full time

h3Job Description/h3pAt Truckstop, we are transforming the freight-moving lifecycle with our SaaS solutions. Our One Team mindset is built on principles such as assume positive intent, have each other's back, and be your authentic self. We prioritize our employees' success and well-being, creating a workplace that is equitable, inclusive, and inspiring./ph3Key Responsibilities/h3ulliDevelop and implement comprehensive growth strategies aligned with the company's overall business objectives./liliStay up-to-date with emerging marketplace trends and deliver updates to load board experience that help manage core customer outcomes./liliOwn our product strategy for the Digital Engagement, Marketplace, and Carrier product lines, rooted in our vision, mission, and market opportunity, to deliver against business and growth objectives./liliDrive user acquisition and retention through effective campaigns and strategies./liliAccountable for the product vision, roadmap, and execution through exceptional leadership, business acumen, customer advocacy, and coaching, both with the product team and throughout the organization./liliDeep analytics background and a high degree of proficiency with data tools with an ability to synthesize, analyze, and interpret data (including KPI reports) and transfer into actionable steps./liliDrive meaningful business outcomes for Truckstop by creating customer value across carriers./liliWork closely with sales, marketing, and operational teams to ensure alignment and effective go-to-market strategies./liliGuide and prioritize new product efforts based on multiple factors including a deep understanding of customer problems and engagement, growth objectives, competitive landscape, and technical feasibility./liliStrong leadership presence serves as a senior leader within a company, influential with a diverse group of stakeholders and can create buy-in with both technical and operational teams' organization./liliThrives in a fast-paced growth environment./li/ulh3Qualifications/h3ulliBachelor's degree in business, Engineering, Computer Science, or a related field; MBA preferred./lili10+ years of product management experience, with a focus on digital transactions, engagement, and financial products./liliProven track record of successfully launching and scaling complex products./liliStrong understanding of user experiences design principles and methodologies./liliExcellent analytical and problem-solving skills, with a data-driven mindset./liliExceptional communication and leadership abilities, with experience leading cross-functional teams./liliExperience with agile development methodologies and tools./liliAbility to thrive in a fast-paced, dynamic environment and adapt to changing priorities./li/ulpTruckstop provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws./p

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